Mac: Chrome crashes upon opening, can't get to settings page before Chrome crashes |
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Issue descriptionUser report says: "I’m having big problems with chrome, it keeps shutting down every time i open it, and i can’t even reset my setting or clear the history or anything because it shuts it self down." User's error logs are here: https://docs.google.com/document/d/1GfUiz_cKYt8yfd3ZWPIsYrTBMZ_2Gjm_rStXyD-1eUY/edit Mac: OSX 10.10 Chrome version: 55.0.2883.95
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Jan 24 2017
Suggested user to completely uninstall Chrome, remove App data and re-install again. User reported that the issue is now fixed. |
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Comment 1 by rsesek@chromium.org
, Jan 21 2017Potentially a corrupted history database. Crashed Thread: 21 Chrome_HistoryThread Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: 0x000000000000000a, 0x0000000123dbc000 VM Regions Near 0x123dbc000: mapped file 000000012381d000-0000000123826000 [ 36K] r--/rwx SM=COW /System/Library/Caches/com.apple.IntlDataCache.le.kbdx --> mapped file 0000000123826000-0000000124786000 [ 15.4M] r--/rwx SM=PRV /Users/USER/Library/Application Support/Google/* mapped file 0000000124786000-000000012491e000 [ 1632K] r--/rwx SM=PRV /Users/USER/Library/Application Support/Google/* Thread 21 Crashed:: Chrome_HistoryThread 0 com.google.Chrome.framework 0x0000000107162669 btreeInitPage + sqlite3.c:56990 1 com.google.Chrome.framework 0x00000001071849c4 getAndInitPage + sqlite3.c:57238 2 com.google.Chrome.framework 0x0000000107181c1c sqlite3BtreeNext + sqlite3.c:59997 3 com.google.Chrome.framework 0x0000000107171ef5 sqlite3VdbeExec + sqlite3.c:78661 4 com.google.Chrome.framework 0x000000010714691e sqlite3_step + sqlite3.c:72467 5 com.google.Chrome.framework 0x0000000107139cf7 sql::Statement::StepInternal(bool) + statement.cc:72 6 com.google.Chrome.framework 0x0000000107139e2e sql::Statement::Step() + statement.cc:98 7 com.google.Chrome.framework 0x0000000107b42f1b history::URLDatabase::AutocompleteForPrefix(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, unsigned long, bool, std::__1::vector<history::URLRow, std::__1::allocator<history::URLRow> >*) + url_database.cc:298 8 com.google.Chrome.framework 0x0000000107c93047 HistoryURLProvider::DoAutocomplete(history::HistoryBackend*, history::URLDatabase*, HistoryURLProviderParams*) + history_url_provider.cc:717 9 com.google.Chrome.framework 0x0000000107c9393b HistoryURLProvider::ExecuteWithDB(HistoryURLProviderParams*, history::HistoryBackend*, history::URLDatabase*) + atomic:890 10 com.google.Chrome.framework 0x0000000107b176dc history::HistoryBackend::ScheduleAutocomplete(base::Callback<void (history::HistoryBackend*, history::URLDatabase*), (base::internal::CopyMode)1, (base::internal::RepeatMode)1> const&) + history_backend.cc:1423 11 com.google.Chrome.framework 0x0000000105b5ead9 base::debug::TaskAnnotator::RunTask(char const*, base::PendingTask const&) + callback.h:64 12 com.google.Chrome.framework 0x0000000105b81b78 base::MessageLoop::RunTask(base::PendingTask const&) + vector:632 13 com.google.Chrome.framework 0x0000000105b81e7c base::MessageLoop::DeferOrRunPendingTask(base::PendingTask) + message_loop.cc:414 14 com.google.Chrome.framework 0x0000000105b82223 base::MessageLoop::DoWork() + message_loop.cc:513 15 com.google.Chrome.framework 0x0000000105b8432d base::MessagePumpCFRunLoopBase::RunWork() + message_pump_mac.mm:330 16 com.google.Chrome.framework 0x0000000105b7722a base::mac::CallWithEHFrame(void () block_pointer) + 17 com.google.Chrome.framework 0x0000000105b83d44 base::MessagePumpCFRunLoopBase::RunWorkSource(void*) + message_pump_mac.mm:309 18 com.apple.CoreFoundation 0x00007fff8956e661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 19 com.apple.CoreFoundation 0x00007fff895607ed __CFRunLoopDoSources0 + 269 20 com.apple.CoreFoundation 0x00007fff8955fe1f __CFRunLoopRun + 927 21 com.apple.CoreFoundation 0x00007fff8955f838 CFRunLoopRunSpecific + 296 22 com.google.Chrome.framework 0x0000000105b8470f base::MessagePumpCFRunLoop::DoRun(base::MessagePump::Delegate*) + message_pump_mac.mm:554 23 com.google.Chrome.framework 0x0000000105b8418c base::MessagePumpCFRunLoopBase::Run(base::MessagePump::Delegate*) + message_pump_mac.mm:246 24 com.google.Chrome.framework 0x0000000105b9e361 base::RunLoop::Run() + run_loop.cc:36 25 com.google.Chrome.framework 0x0000000105bc8c02 base::Thread::ThreadMain() + lock.h:26 26 com.google.Chrome.framework 0x0000000105bc47d7 base::(anonymous namespace)::ThreadFunc(void*) + platform_thread_posix.cc:73 27 libsystem_pthread.dylib 0x00007fff8c68e2fc _pthread_body + 131 28 libsystem_pthread.dylib 0x00007fff8c68e279 _pthread_start + 176 29 libsystem_pthread.dylib 0x00007fff8c68c4b1 thread_start + 13