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Issue 682788 link

Starred by 2 users

Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Android , Windows , Chrome , Mac
Pri: 3
Type: Bug



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Page Info does not handle error pages well; says "connection is not private", etc. when there is no connection

Project Member Reported by mar...@mwiacek.com, Jan 19 2017

Issue description

Steps to reproduce the problem:
1. airplane mode
2. open any https page
3. click (i) from main menu

What is the expected behavior?
no info pointing to misunderstandings

What went wrong?
wrong info -> for example "not secure" page info for correct https page

Did this work before? No 

Chrome version: 55  Channel: stable
OS Version: 6
Flash Version:
 
Screenshot_20170119-205319[1].png
109 KB View Download

Comment 1 by mar...@mwiacek.com, Jan 19 2017

https://codereview.chromium.org/2644133003/ contains proposed patch
Screenshot_20170119-205441[1].png
116 KB View Download

Comment 2 by mattm@chromium.org, Jan 19 2017

Components: -UI UI>Browser>Bubbles>PageInfo
Cc: prashanthpola@chromium.org
Labels: triage-te
Cc: palmer@chromium.org fgor...@chromium.org
fgorski / palmer: I don't know what we want to do here. Could you help out?

Comment 5 by jww@chromium.org, Jan 20 2017

Owner: lgar...@chromium.org
Status: Assigned (was: Unconfirmed)
This is lgarron's purview
Cc: -prashanthpola@chromium.org
Labels: -triage-te
Cc: tedc...@chromium.org

Comment 8 by palmer@chromium.org, Jan 20 2017

Cc: -palmer@chromium.org
Labels: Team-Security-UX

Comment 9 by mar...@mwiacek.com, Jan 21 2017

Patch disables info with error pages, which is the most sensible (doesn't add new strings, etc.). Is there any problem with it ?
> Is there any problem with it ?

Yeah, we should make sure Page Info always shows something useful and correct.
This bug also applies to desktop.

From a pure UI perspective, I think a better solution for net errors would be to replace the security summary with something like "This site cannot be reached".

The proposed CL seems to talk about offline pages. Is this bug meant to be about saved offline pages?

Comment 11 by mar...@mwiacek.com, Jan 23 2017

offline pages -> patch doesn't change anything and show info, that page is in offline version taken on ... day

error pages -> empty (once again: we don't add new string, etc. and I don't want to have info, that this is secure internal Chrome page, because it will be making confusion)

Chrome internal pages -> patch doesn't change anything (there is info, that this is secure internal page)

other -> http/https info

If we really need info, I will add it; but please precise it :)

Comment 12 by mar...@mwiacek.com, Jan 30 2017

hi,

can I ask for any decision/comment/update here ?
hi,

Three people involved and since Jan 19 in fact no voice against. Can we have LGTM ?
Cc: rolfe@chromium.org emilyschechter@chromium.org
I'm opposed to making this change only in Android.

However, if you get UI's guidance and permission for doing this on all platforms, I would not be opposed to a cross-platform change.

rolfe@: Do you know who on UI is appropriate for Page Info nowadays?
Cc: maxwalker@chromium.org
+ maxwalker@ is your go-to!
So, you'd like to include net-error info in PageInfo in the case of a neterror?

This seems reasonable to me, we'll need to think about what strings make the most sense.
Security page status cannot be determined/checked in this moment ?

Comment 18 by rolfe@chromium.org, Mar 29 2017

Cc: -rolfe@chromium.org
lgarron / emilyschechter: Any updates here?
Labels: Hotlist-EnamelAndFriendsFixIt

Comment 21 by mar...@mwiacek.com, Nov 19 2017

Similar case (not duplicate): https://bugs.chromium.org/p/chromium/issues/detail?id=786833
Owner: ----
Status: Available (was: Assigned)
Labels: -Hotlist-EnamelAndFriendsFixIt
Cc: patricia...@chromium.org elawrence@chromium.org est...@chromium.org
 Issue 786833  has been merged into this issue.
Components: Internals>PageSecurityState
Labels: -Pri-2 OS-Chrome OS-Linux OS-Mac OS-Windows Pri-3
Summary: Page Info does not handle error pages well; says "connection is not private", etc. when there is no connection (was: (Android) Secure / non secure info without page in page info window)
Cc: cthomp@chromium.org
Nothing is happening here and I wanted to propose https://chromium-review.googlesource.com/c/chromium/src/+/1088700.

Can we resume discussion?
Screenshot_20180606-150007.png
118 KB View Download
Cc: srahim@chromium.org
Based on comment #16, it sounds like we need a finalized string. +srahim@ is our strings expert.
thx Theresa. srahim@, WDYT about #27?
Cc: lzbylut@chromium.org
lzbylut@, could you look on it please and decide if you could help with this?
Thank you for bringing this thread to my attention. 

I agree with Emily's Comment 16, that the current string displayed in site info is not accurate when the website cannot be reached due to a network error - like when the user if offline. 

However, I disagree with the proposal in Comment 16 - is it broad and potentially inaccurate. I am open to the proposal in Comment 2, but I generally do not like that the site info text box is empty.

I will consult with Emily and security leads to understand the preferred solution. Please hold off on submitting additional changes until we can advise on the proper approach.

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