Chrome Cast Ultra - cast button not appearing in Chrome
Reported by
abhay8n...@gmail.com,
Jan 17 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36 Steps to reproduce the problem: 1. Connect a Chrome cast ultra to the TV and setup 2. Open youtube.com in normal mode - the cast button doesn't appear 3. Open youtube.com in incognito mode - the cast button appears 4. Open a Google Canary Version 57.0.2984.0 canary (64-bit) and then type youtube.com the cast button appears In all the above tried with various profiles What is the expected behavior? Cast button should be available in the normal mode What went wrong? Not able to cast from the chrome normal mode Did this work before? N/A Chrome version: 55.0.2883.95 Channel: stable OS Version: OS X 10.11.3 Flash Version: Shockwave Flash 24.0 r0
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Jan 18 2017
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Jan 18 2017
This looks like out of scope for TE, hence adding the respective label for it to triage further.
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Jan 18 2017
FWIW, I can't repro this. The Cast button appears (the one in the video player just left of the full screen button).
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Jan 19 2017
abhay8nitt@, if you're able to reproduce this reliably could you please submit feedback (right-click on the Cast toolbar icon and select 'Report an issue'), and include this bug number in the description.
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Jan 19 2017
Done ! Also attached the screenshot for all the three modes
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Jan 19 2017
abhay8nitt@, thanks. Looking at that, the other thing I'm noticing is that the player UI is different between the 'Normal' and 'Incognito'/'Canary' versions. I wonder if your Normal profile is enrolled in some sort of YT experiment (or opted-out of some setting), which is causing the player UI to be different (and not include the Cast icon). In your Normal profile can you try going to Chrome Settings > Content Settings > All cookies and sites data and deleting everything for youtube.com, then reloading the page and seeing if things work?
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Jan 19 2017
Thanks for replying- I followed - "In your Normal profile can you try going to Chrome Settings > Content Settings > All cookies and sites data and deleting everything for youtube.com, then reloading the page". Unfortunately it doesn't work. I am just wondering, if for a while we forget Canary - why the cast button appears in the incognito mode [Google Chrome ] but not in the non-incognito mode. I know I can live with it but thought of sharing :) . Another thing I tried is uninstalling but I see the same behaviour as mentioned in the bug description
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Jan 20 2017
Well there is something about your profile that is causing you to receive an altogether different YouTube player - it's not just the Cast button that's missing, but the UI styling is subtly different as well. Are you signed into YT.com in your Normal profile? You could try signing out to see if that resolves the issue too.
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Jan 20 2017
Thanks- I deleted the chrome profile and added a new one - things seem to be working. Thanks a ton!
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Jan 20 2017
What could have gone wrong with the Profile ?
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Jan 20 2017
Glad it's working now! As far as what could have gone wrong--I'm not entirely sure. I suspect something was set oddly in your cookies or local profile. If it happens again, please reopen this bug.
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Jan 20 2017
Sure! You guys are awesome! Thanks for your time! Google rocks! |
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Comment 1 by sko...@chromium.org
, Jan 18 2017