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Issue 681569 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Jan 21
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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[REGRESSION] Drive "Open With" menu does not allow selecting default or deleting linked apps

Reported by jim.dan...@gmail.com, Jan 16 2017

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 9000.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.58 Safari/537.36
Platform: 9000.58.0 (Official Build) beta-channel peppy

Steps to reproduce the problem:
1. Open Drive
2. right-click on a file, such as a PDF
3. Select Open with

What is the expected behavior?
Should have the option to select the default app, and to remove unwanted apps.

What went wrong?
Previously, the option existed. Now it does not.

Did this work before? Yes unknown

Chrome version: 56.0.2924.58  Channel: beta
OS Version: 9000.58.0
Flash Version: 24.0.0.194 

User complaints on CBC
https://productforums.google.com/forum/#!topic/chromebook-central/O5mPjgH9vwo;context-place=forum/chromebook-central

#CBC-RS/TC-watchlist
 
Owner: weifangsun@chromium.org
Status: Assigned (was: Unconfirmed)
Components: -UI Platform>Apps>FileManager
By Drive this user meant Files
I am specifically asking about Drive, not Files.

Likewise, the user in the CBC post is referring to a Drive issue.

One of the answers from libssd showed a screenshot of Files. That is NOT the issue.

Open Drive, right click on a file. How do you set or change the default "open with" app?

Comment 5 by lib...@gmail.com, Oct 17 2017

This regression has reappeared. I can confirm the behavior reported in this CBC post: 
https://productforums.google.com/forum/#!topic/chromebook-central/ClHCNu7BzJo
Labels: M-66

Comment 7 by sashab@chromium.org, Feb 16 2018

Labels: CrOS-FilesApp-FileIntents
Owner: ----
Status: Available (was: Assigned)
<files-triage>

Comment 8 by sashab@chromium.org, Feb 28 2018

Labels: -CrOS-FilesApp-FileIntents CrOSFilesFeature-FileIntents
Labels: M-69
Labels: -M-66
Labels: -M-69
Labels: Hotlist-ConOps-CrOS
(Bulk Edit) Adding the new conops Chrome OS hotlist to all open issues with the "#CBC-RS/TC-watchlist" tag, our former tracking tag.
Owner: adanilo@chromium.org
Status: Assigned (was: Available)

Comment 14 by adanilo@chromium.org, Jan 21 (2 days ago)

Status: WontFix (was: Assigned)
This appears to be WAI. Comment #5 is correct, and reading the report there is no drop down menu option on the 'Open' button. This is because there is only one option - open the PDF in the browser which works correctly. On an ARC++ enabled device, installing an application that can read PDFs (like Acrobat) changes the behavior and the Open appears with the drop-down menu showing the different options and the 'change default' option as well.

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