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Issue 680929 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome: Crash Report - [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess

Project Member Reported by krajshree@chromium.org, Jan 13 2017

Issue description

Product name: Chrome
Magic Signature: [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess

Current link:
https://crash.corp.google.com/browse?q=product.name%3D'Chrome'%20AND%20product.version%3D'56.0.2924.59'%20AND%20custom_data.ChromeCrashProto.ptype%3D'browser'%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D'%5BShutdown%20hang%5D%20extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess'%20AND%20ReportID%3D'7e8dacb080000000'&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#3


Search properties:
product.name: Chrome
product.version: 56.0.2924.59
custom_data.chromecrashproto.ptype: browser
custom_data.chromecrashproto.magic_signature_1.name: [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess
reportid: 7e8dacb080000000

Metadata :
Product Name: Chrome
Product Version: 56.0.2924.59
Report ID: 7e8dacb080000000
Report Time: Fri, 13 Jan 2017 05:53:23 GMT
Uptime: 3085000 ms
Cumulative Uptime: 0 ms
User Email: 
OS Name: Windows NT
OS Version: 6.1.7601 17514
CPU Architecture: amd64
CPU Info: family 6 model 23 stepping 10

Stack Trace
=============================
Thread 6 MAGIC SIGNATURE THREAD
Stack Quality100%Show frame trust levels
0x77bd135a	(ntdll.dll + 0x0005135a )	NtWaitForSingleObject
0x000007fefdc06fad	(KERNELBASE.dll + 0x00026fad )	_GSHandlerCheck
0x000007fef08a10da	(chrome.dll -native_process_launcher_win.cc:162 )	extensions::NativeProcessLauncher::LaunchNativeProcess(base::CommandLine const &,base::Process *,base::File *,base::File *)
0x000007fef089c236	(chrome.dll -native_process_launcher.cc:201 )	extensions::`anonymous namespace'::NativeProcessLauncherImpl::Core::DoLaunchOnThreadPool
0x000007feef0b7faa	(chrome.dll -sequenced_worker_pool.cc:1017 )	base::SequencedWorkerPool::Inner::ThreadLoop(base::SequencedWorkerPool::Worker *)
0x000007feef0b6416	(chrome.dll -sequenced_worker_pool.cc:611 )	base::SequencedWorkerPool::Worker::Run()
0x000007feef0b0dcd	(chrome.dll -simple_thread.cc:68 )	base::SimpleThread::ThreadMain()
0x000007feef076e3c	(chrome.dll -platform_thread_win.cc:84 )	base::`anonymous namespace'::ThreadFunc
0x77a7652c	(kernel32.dll + 0x0001652c )	BaseThreadInitThunk
0x77bac520	(ntdll.dll + 0x0002c520 )	RtlUserThreadStart

1) This is a regression crash seen from 51.0.2704.63 having highest spike on latest stable M55 #55.0.2883.87.
2) Currently its a top # 24 browser crasher having 8 crashes from 7 unique client Ids.
3) Crashes are seen on latest M55, M56 and M57 as below.
57.0.2979.0	0.01%	3	--Latest canary/Dev
56.0.2924.59	0.03%	8	--Latest Beta
55.0.2883.87	27.05%	6463	--Latest stable
4) Link to list of builds where crashes are seen:
https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BShutdown%20hang%5D%20extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#samplereports:5,productversion:1000
5) Possible suspect from the code search on the crashed file "native_process_launcher_win.cc" based on recent changes made.
Review-Url: https://codereview.chromium.org/1871713002
Another possible suspect
Review-Url: https://chromiumcodereview.appspot.com/11048047
dcheng@ : Could you please take a look into this if its related to your change or else please help us in assigning it to the right owner.
6) Crashes mostly seen only on Windows and has more crash instances on latest stable #55.0.2883.87, so adding ReleaseBlock-Stable against M57 to get it fixed before stable push. Please feel free to remove if not appropriate.

Thanks...!!

 
Labels: ReleaseBlock-Stable
Project Member

Comment 2 by sheriffbot@chromium.org, Jan 18 2017

Labels: FoundIn-M-57 Fracas
Users experienced this crash on the following builds:

Win Dev 57.0.2984.0 -  0.13 CPM, 6 reports, 6 clients (signature [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas

Comment 3 by ajha@chromium.org, Jan 24 2017

Cc: sergeyu@chromium.org
Components: Platform>Extensions
Friendly ping to get an update and further investigation of this.

Cc'ing sergeyu@ (chromium//src/chrome/browser/extensions/api/messaging/OWNERS) as well for more inputs.

Comment 4 by dcheng@chromium.org, Jan 27 2017

Owner: sergeyu@chromium.org
I don't know anything about this code, but it looks like a lot of hangs are detected in ConnectNamedPipe()... maybe there's some conditions that can cause this syscall to take a long time?
Cc: ranjitkan@chromium.org pbomm...@chromium.org
Gentle Ping.!

Current dev build 57.0.2987.13 reported 2 instances and previous dev build 57.0.2987.8 reported more than 16 instances for this crash. Below link gives in detail about the same:

https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BShutdown%20hang%5D%20extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#samplereports:5,productversion:1000

@sergeyu: Request you to please take a look into it and provide an update on the same as issue is tagged with a blocker label.
Labels: -ReleaseBlock-Stable -M-57 M-58
Looks like in some cases cmd.exe may fail to start, which then hands the thread. 

I don't think this needs to block M57 release, as it's not a new issue.
Labels: -Restrict-View-Google -Pri-1 -Type-Bug-Regression Pri-2 Type-Bug
Project Member

Comment 8 by sheriffbot@chromium.org, Mar 10 2017

Labels: FoundIn-M-59
Users experienced this crash on the following builds:

Win Canary 59.0.3036.0 -  0.27 CPM, 4 reports, 4 clients (signature [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas
Project Member

Comment 9 by sheriffbot@chromium.org, Mar 11 2017

Labels: FoundIn-M-58
Users experienced this crash on the following builds:

Win Dev 58.0.3029.14 -  0.28 CPM, 3 reports, 3 clients (signature [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas
Project Member

Comment 10 by sheriffbot@chromium.org, Jun 22 2017

Labels: FoundIn-M-60
Users experienced this crash on the following builds:

Win Beta 60.0.3112.40 -  0.11 CPM, 3 reports, 3 clients (signature [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas
Just to update:

[Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess

This is top#17th browser crash on latest beta-65.0.3322.3 & still seeing 20 instances from 13 clients so far.

65.0.3322.3	0.11%	14	-Dev
64.0.3282.99	0.15%	20	-beta
63.0.3239.132	52.97%	6882	-Stable

Link to the list builds:
-----------------------
https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BShutdown%20hang%5D%20extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess%27&sql_dialect=googlesql&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#-property-selector,productversion:1000

Could you please take a look into it.
Thanks..!

Project Member

Comment 12 by sheriffbot@chromium.org, Mar 23 2018

Labels: FoundIn-67
Users experienced this crash on the following builds:

Win Canary 67.0.3378.0 -  0.09 CPM, 3 reports, 3 clients (signature [Shutdown hang] extensions::NativeProcessLauncher::LaunchNativeProcess)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas
Just to update the latest behavior, still crash instances are observed on chrome latest stable, beta and dev channels with below instances. Currently this crash is ranked as number #5 under browser process for windows platform. 

+---------------+----------+----------+
|CHROME VERSION |INSTANCES |CHANNEL   |       
+-------------- +----------+----------+   
|66.0.3359.139  | 3400     |  Stable  |
|67.0.3396.30   | 65       |  Beta    |
|68.0.3418.2    | 8        |  Dev     |  
+---------------+----------+----------+

Link to list of the builds:
---------------------------
https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BShutdown%20hang%5D%20extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess%27&sql_dialect=googlesql&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#-property-selector,productversion:1000

Thanks!

Cc: -ranjitkan@chromium.org pnangunoori@chromium.org
Labels: FoundIn-68 FoundIn-69
Just to update the latest behavior of this issue in the latest channels:

Still seeing 12 crashes from 8 clients so far on latest beta - 68.0.3440.68 on Windows OS. This crash is ranked as number #9 in 'Browser' beta crashes. 

Crash data on recent Beta builds:
68.0.3440.68	1.49%	14
68.0.3440.59	7.33%	69
68.0.3440.42	14.67%	138
68.0.3440.33	5.95%	56
68.0.3440.25	5.42%	51

69.0.3493.3	0.00%	2 - Dev
68.0.3440.68	0.02%	14 - Beta
67.0.3396.99	16.53%	11164 - Stable
So far no crashes are observed on Canary.

Link to the list of builds:
-------------------------
https://crash.corp.google.com/browse?q=product_name%3D%27Chrome%27+AND+expanded_custom_data.ChromeCrashProto.channel%3D%27beta%27+AND+expanded_custom_data.ChromeCrashProto.ptype%3D%27browser%27+AND+expanded_custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BShutdown+hang%5D+extensions%3A%3ANativeProcessLauncher%3A%3ALaunchNativeProcess%27#-productname:1000,productversion:100,-magicsignature:50,-magicsignature2:50,-stablesignature:50,-magicsignaturesorted:50

Thanks!
Components: -Internals

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