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Issue 680439 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 677782
Owner:
Closed: Jan 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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No Sound 5.1

Reported by sniv...@gmail.com, Jan 12 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Example URL:
www.zippyshare.com

Steps to reproduce the problem:
1. 
when I play music is the sound only works on two channels + Subwoofer
2. 
3. 

What is the expected behavior?

sound should be heard on all 6 channels, in surround

What went wrong?
no surround sound

Did this work before? No 

Is it a problem with Flash or HTML5? Both

Does this work in other browsers? Yes

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 24.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Zero-copy NV12 video displays incorrect colors on NVIDIA drivers.: 635319
Applied Workarounds: disable_dxgi_zero_copy_video
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	12.01.2017, 10:45:05
Chrome version	Chrome/55.0.2883.87
Operating system	Windows NT 6.1.7601 SP1
Software rendering list version	11.17
Driver bug list version	9.15
ANGLE commit id	4d208abb1926
2D graphics backend	Skia/55 d1740f81c843c65acd58d1b571ce94b90fee99d0
Command Line Args	Files\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	248
In-process GPU	false
Sandboxed	false
GPU0	VENDOR = 0x10de, DEVICE= 0x0622
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	18.9"
Driver vendor	NVIDIA
Driver version	9.18.13.4144
Driver date	2-3-2015
Pixel shader version	4.0
Vertex shader version	4.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA GeForce 9600 GT Direct3D11 vs_4_0 ps_4_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.4d208abb1926)
GL_EXTENSIONS	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Disabled Extensions	
Window system binding vendor	Google Inc. (adapter LUID: 00000000000081b8)
Window system binding version	1.4 (ANGLE 2.1.0.4d208abb1926)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	10
dwHeight	900
dwRefreshRate	75
dwWHQLLevel	0
dwWidth	1440
iAdapter	0
lDriverSize	14497760
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Włączone
szChipType	GeForce 9600 GT
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Włączone
szDACType	Integrated RAMDAC
szDDIVersionEnglish	10
szDDIVersionLocalized	10
szDDStatusEnglish	Enabled
szDDStatusLocalized	Włączone
szDXVAHDEnglish	Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
szDescription	NVIDIA GeForce 9600 GT
szDeviceId	0x0622
szDeviceIdentifier	{D7B71E3E-4562-11CF-D867-CE141CC2C435}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	1266 MB
szDisplayMemoryLocalized	1266 MB
szDisplayModeEnglish	1440 x 900 (32 bit) (75Hz)
szDisplayModeLocalized	1440 x 900 (32 bit) (75Hz)
szDriverAssemblyVersion	9.18.13.4144
szDriverAttributes	Final Retail
szDriverDateEnglish	2/19/2015 23:44:20
szDriverDateLocalized	2015-02-19 23:44:20
szDriverLanguageEnglish	English
szDriverLanguageLocalized	Angielski
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
szDriverNodeStrongName	oem3.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section014:9.18.13.4144:pci\ven_10de&dev_0622
szDriverSignDate	
szDriverVersion	9.18.0013.4144
szKeyDeviceID	Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_34C31458&REV_A1
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{FB87D61C-D733-4BB9-98BB-B2A2753471DC}\0000
szManufacturer	NVIDIA
szMiniVdd	n/d
szMiniVddDateEnglish	n/a
szMiniVddDateLocalized	n/d
szMonitorMaxRes	
szMonitorName	Rodzajowy monitor PnP
szNotesEnglish	No problems found.
szNotesLocalized	Nie znaleziono żadnych problemów.
szOverlayEnglish	Supported
szRankOfInstalledDriver	00E02001
szRegHelpText	
szRevision	
szRevisionId	0x00A1
szSubSysId	0x34C31458
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Nie uruchomiono
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Nie uruchomiono
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Nie uruchomiono
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Nie uruchomiono
szVdd	n/d
szVendorId	0x10DE
Log Messages
[2796:2976:0112/094323:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094338:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094338:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094423:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094456:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094526:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094628:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
[2796:2976:0112/094628:ERROR:mf_helpers.cc(12)] : Error in dxva_video_decode_accelerator_win.cc on line 345
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

in other browsers work properly, for example in internet explorer
 
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
 snive55@ i navigated to the provided url "www.zippyshare.com" and didn't find any music files to play, could you please provide a valid url where we can play the music.

Thank You...

Comment 2 by sniv...@gmail.com, Jan 16 2017

http://www97.zippyshare.com/v/tAEKoR9J/file.html please chceck no sound 5.1

Comment 3 by ajha@chromium.org, Jan 16 2017

Labels: Needs-Triage-M55
Project Member

Comment 4 by sheriffbot@chromium.org, Jan 23 2017

Labels: -Needs-Feedback Needs-Review
Owner: kkaluri@chromium.org
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Mergedinto: 677782
Status: Duplicate (was: Unconfirmed)

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