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Issue metadata

Status: Archived
Owner: ----
Closed: Feb 2017
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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My Google Chrome gets stuck frequently for 30 to 60 seconds

Reported by urievenc...@gmail.com, Jan 11 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1. I have about 14 windows with about 100 to 200 open tabs.
2. I use Facebook a lot.
3. When I use Facebook, or video calls with Facebook or watch movies, Chrome gets stuck without responding for 30 to 60 seconds.
4. When Chrome gets stuck, I keep hearing sounds but the screen is freezed. I only see the mouse icon and can move it but nothing responds to clicks. The keyboard doesn't respond too.
5. I have 6 extensions, 4 of them Google extensions.

What is the expected behavior?
I'm using Chrome for years and it didn't happen before. I tried to disable extensions but it doesn't help. I tried with Opera and Opera didn't get stuck like Chrome does.

What went wrong?
1. Chrome gets stuck at least 10 to 20 times per hour for 30 to 60 seconds.

2. I'm attaching a file with my extensions. One extension is disabled and 6 are enabled.

Did this work before? N/A 

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

Contact me at uri@speedy.net if you have any questions.

By the way, I'm also a web developer and former Chrome extension developer.
 
2017-01-11_2045.png
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Comment 1 by ajha@chromium.org, Jan 16 2017

Labels: Needs-Triage-M55
Labels: Stability-Hang Needs-Feedback
Could you please help providing dump by following the below.
https://www.chromium.org/for-testers/bug-reporting-guidelines/hanging-tabs
Project Member

Comment 3 by sheriffbot@chromium.org, Feb 24 2017

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from reporter "urievenchen@gmail.com", so archiving this. Please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hi,

The original bug doesn't happen right now but I have 2 new problems:

1. WiseStamp - extension stopped working. Even when clicking on the icon I don't see anything.
2. www.xplace.com - this website stopped working in Chrome, but it works in Firefox.

Thanks,
Uri.
Hi, After restart these 2 new problems were solved. Thank you.

Uri.
Chrome gets stuck at least 10 to 20 times per hour for 30 to 60 seconds - it happens again. Maybe even 40 times per hour or more. It took me more than 40 seconds to open a new tab with Help / About Google Chrome. My version is 57.0.2987.133 (64-bit). What do you want me to do?

I have about 20 Chrome windows open with many tabs (I think at least 200 tabs in total).
I tried but I couldn't find how to create a dump, after I installed Process Explorer. There are hundreds of tabs and I don't know which one is which.

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