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Issue 679512 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Feb 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug-Regression



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New flash version causing video player issues - specifically JW player

Reported by gbri...@gmail.com, Jan 9 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.51 Safari/537.36

Example URL:
http://www.popcarpet.com/videos/p-ben-affleck-shares-his-joy-at-the-films-box-office

Steps to reproduce the problem:
1. go to http://www.popcarpet.com/videos/p-ben-affleck-shares-his-joy-at-the-films-box-office
2. wait for video to load
3. 

What is the expected behavior?
player won't load

What went wrong?
player doesn;t load, times out

Did this work before? Yes previous one

Is it a problem with Flash or HTML5? Flash

Does this work in other browsers? Yes

Chrome version: 56.0.2924.51  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 24.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Flash: Software only, hardware acceleration unavailable
Flash Stage3D: Software only, hardware acceleration unavailable
Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
Compositing: Software only, hardware acceleration unavailable
Multiple Raster Threads: Unavailable
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Software only, hardware acceleration unavailable
Video Decode: Software only, hardware acceleration unavailable
Video Encode: Software only, hardware acceleration unavailable
VPx Video Decode: Software only, hardware acceleration unavailable
WebGL: Unavailable
WebGL2: Unavailable
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_d3d11
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
msaa_is_slow
scalarize_vec_and_mat_constructor_args
Problems Detected
GPU process was unable to boot: GPU access is disabled in chrome://settings.
Disabled Features: all
Accelerated video decode interferes with GPU sandbox on older Intel drivers: 180695, 298968, 436968
Disabled Features: accelerated_video_decode
VPx decoding isn't supported before Windows 10 anniversary update.: 616318
Disabled Features: accelerated_vpx_decode
GPU rasterization should only be enabled on NVIDIA Pascal and Maxwell, Intel Broadwell+, and AMD RX-R5 GPUs for now.: 643850
Disabled Features: gpu_rasterization
Accelerated VPx decoding is hanging on some videos.: 654111
Disabled Features: accelerated_vpx_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Old Intel drivers cannot reliably support D3D11: 363721
Applied Workarounds: disable_d3d11
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Version Information
Data exported	1/9/2017, 5:49:48 PM
Chrome version	Chrome/56.0.2924.51
Operating system	Windows NT 6.1.7601 SP1
Software rendering list version	12.06
Driver bug list version	9.24
ANGLE commit id	555009cefe4c
2D graphics backend	Skia/56 5c25cbedfb54b8b4bb383f775eb454c842e4fa55
Command Line Args	Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	0
In-process GPU	true
Sandboxed	false
GPU0	VENDOR = 0x8086, DEVICE= 0x0126
GPU1	VENDOR = 0x10de, DEVICE= 0x1056
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	13.9"
Driver vendor	Intel Corporation
Driver version	8.15.10.2418
Driver date	6-10-2011
Pixel shader version	
Vertex shader version	
Max. MSAA samples	
Machine model name	
Machine model version	
GL_VENDOR	
GL_RENDERER	
GL_VERSION	
GL_EXTENSIONS	
Disabled Extensions	
Window system binding vendor	
Window system binding version	
Window system binding extensions	
Direct rendering	Yes
Reset notification strategy	0x0000
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	Software only
BGRX_8888	Software only
BGRA_8888	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Diagnostics
... loading ...
 
JWFlashOssue.JPG
8.9 KB View Download

Comment 1 by ajha@chromium.org, Jan 10 2017

Components: -Internals>Media Internals>Plugins>Flash
Labels: Needs-Bisect Needs-Triage-M56
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Win-10 using chrome reported version #56.0.2924.51, latest dev #57.0.2970.0 and latest canary #57.0.2976.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to URL: http://www.popcarpet.com/videos/p-ben-affleck-shares-his-joy-at-the-films-box-office
2. Observed that the video loaded without any issues.

gbriskk@ - Could you please check this issue on latest dev #57.0.2970.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!

679512.mp4
4.0 MB View Download
Labels: Pri-1
Cc: kkaluri@chromium.org
Labels: -Needs-Bisect
Unable to reproduce the issue on Win-10 using chrome reported version #56.0.2924.51, latest dev #57.0.2987.13 and latest canary # 58.0.2997.0
Attached a screen cast for reference.

gbriskk@ - Could you please check this issue on latest dev #57.0.2987.13 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.

Thanks...!!

Issue 679512 - M56.mp4
3.0 MB View Download
Issue 679512 - M57.mp4
3.4 MB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Feb 12 2018

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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