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Issue 679474 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Jan 2017
Cc:
mastiz@chromium.org
█ tschumann@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Inconsistencies in profile name across applications and devices

Reported by vjk0...@gmail.com, Jan 9 2017 
I have changed my profile name from 'Appamma Subbamma' to Vidya K in my gmail account. On and off I am seeing reference to the old name across applications, example Google Calendar, when I compose the mail etc. I reported this problem couple of months back, when it appeard to be fixed, but I am seeing the problem again. Looks like the profile informations across servers is not getting updated and hence out of Sync.  


REPRO STEPS
Change the name in the profile

ACTUAL RESULTS
New name not reflecting across applications

EXPECTED RESULTS
The changed name should reflect across applications consistently

ADDITIONAL INFO
Anything else which may help us debug the issue; screenshots of error
messages or states are always helpful.
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Comment 1 by s...@chromium.org, Jan 9 2017

Status: WontFix (was: New)
So unfortunately there are multiple different names/values here.

If you look in the upper right hand corner of chrome, on the title bar, I see the text "Vidya". That is the preference value "profile.name". As long as all of your devices have enabled syncing preferences, that should be the same between them all. This value is stored inside of Chrome, and I can try to help you if you're having a problem with this value. You can inspect this value by opening chrome://sync-internals -> Sync Node Browser (tab) -> Preferences (node) -> profile.name -> "value": "\"xxxxxxxxxxxxx\""

However, none of the others are Chrome. Those are tied to your Google/Gmail/Calendar account/settings/data. Going to close this as Wont Fix. This bug tracker is specifically for Chrome/Chromium issues.

Comment 2 by vjk0...@gmail.com, Jan 9 2017 

I am not happy with the response. Definitely the issue needs to be resolved, so please pass on the ticket to the team that is responsible to resolve this issue.

Comment 3 by s...@chromium.org, Jan 9 2017 

Hey, I'm sorry you're not happy! There are lots of other online resources that are more applicable to you situation. I would suggest

* https://productforums.google.com/forum/#!home
* https://support.google.com/

Good luck!

Comment 4 by vjk0...@gmail.com, Jan 9 2017 

The forums does not provide a solution to the problem I am reporting. I would like escalate this issue to the next level, could you please provide me right links where I can report this issue.

Comment 5 by s...@chromium.org, Jan 10 2017 

It seems most of your screenshots are of Gmail. Perhaps https://productforums.google.com/forum/#!topic/gmail/ZH-cdBmzfoE would apply?
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