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Issue 679197 link

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Issue metadata

Status: Archived
Owner: ----
Closed: May 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug



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hangouts, no ringing sound

Reported by episteme...@gmail.com, Jan 8 2017

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0

Example URL:

Steps to reproduce the problem:
1.ask for a friend to videocall you 
2. a windows opens to answer or not and no ringing sound
3. 

What is the expected behavior?
a windows opens to answer or not and there is ringing sound

What went wrong?
a windows opens to answer or not and there is ringing sound

Did this work before? N/A 

Is it a problem with Flash or HTML5? N/A

Does this work in other browsers? N/A

Chrome version: 55.0.2883.87 (64-bit)  Channel: stable
OS Version: 
Flash Version: 

Contents of chrome://gpu: 

openSUSE 42.2 x86_64
hangouts  2016.1219.943.1

i tried to disable all extensions, to delete all data, cookies and to install again hangouts. Problem is still there.

i assume a problem between chrome/hangouts and pulseaudio/phonon.
 
Labels: Needs-Triage-M55
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on Ubuntu 14.04 with chrome version #55.0.2883.87
Able to hear the ringing sound in the hangouts window.
Attaching the screen-cast for your reference, could you please look into this and let us know observations,
Please mention the OS details in which issue is raised.

Issue 679197.mp4
3.0 MB View Download
1. as indicated in description i use chrome hangouts extension 2016.1219.943.1
you use hangouts.google.com

2. what details do you want about my OS ?

in description i indicated "openSUSE 42.2 x86_64"

thanks
if i use hangouts.google.com then there is a ringing sound when someone videocalls me.

Project Member

Comment 5 by sheriffbot@chromium.org, Jan 20 2017

Labels: -Needs-Feedback Needs-Review
Owner: kkaluri@chromium.org
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -Internals>Media Blink>WebRTC

Comment 7 by guidou@chromium.org, Jan 30 2017

Components: -Blink>WebRTC Blink>WebRTC>Audio

Comment 8 by tommi@chromium.org, Mar 11 2017

Status: Assigned (was: Unconfirmed)

Comment 9 by cda...@chromium.org, Mar 13 2017

Labels: -Needs-Review
Cleaning up sheriffbot label "Needs-Review" label as a part of modified "Needs-Feedback" sheriffbot rule. [ref bug for cleanup 684919]
[Re-triage] kkaluri@: what's the status on this? Should it be closed or the priority be adjusted?
Owner: ----
Status: Unconfirmed (was: Assigned)
Status: Archived (was: Unconfirmed)
Considering it's over a year old, I'll close this, but please reopen it if the problem persists.
opensuse 42.3
chrome 66.0.3359.170

problem persists

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