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Issue 679138 link

Starred by 3 users

Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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PDF Chrome Viewer crash

Reported by bau...@gmail.com, Jan 7 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.51 Safari/537.36

Steps to reproduce the problem:
1. open download link from http://www.filefactory.com/file.. 
2. clic on background

What is the expected behavior?

What went wrong?
Chrome PDF viewer crash

Did this work before? N/A 

Chrome version: 56.0.2924.51  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 24.0 r0 (because forced by chrome now)

1.for link, just search in google: www.filefactory.com/file
2.In screencast I open in new private tab to reproduce crash without close chrome.
 
2017-01-07_10-20-25.webm
1.8 MB View Download
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome # 56.0.2924.51 on win 10.0 and not able to reproduce the issue.Provided URL is not working.Please find the screen shots for your reference.

@baudav:

Could you please let me know if i have missed anything and if possible, provide us with a valid URL of the issue which would help us to triage the issue further.

Thanks in Advance.
679138.PNG
73.5 KB View Download

Comment 2 by bau...@gmail.com, Jan 10 2017

example with http://www.filefactory.com/file/107y3xp3zrhv/ShroudedTales3CE.rar
if link expired, search www.filefactory.com/file with Google and option less 24h.
Cc: krajshree@chromium.org
Tested the issue on Win-10 using chrome reported version #56.0.2924.51 and latest canary #57.0.2978.0.

Attached a screen cast for reference.

Following are the steps followed to reproduce the issue.
------------
1. Navigated to URL: http://www.filefactory.com/file/107y3xp3zrhv/ShroudedTales3CE.rar (as per comment #2)
2. Clicked on the background.
3. Did not see any chrome pdf viewer getting crashed.

baudav@ - Could you please verify the attached screen cast and please let us know if anything missed from our side.

Thanks...!!


679138.mp4
2.6 MB View Download
Project Member

Comment 4 by sheriffbot@chromium.org, Jan 19 2017

Labels: -Needs-Feedback Needs-Review
Owner: rbasuvula@chromium.org
Thank you for providing more feedback. Adding requester "rbasuvula@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by bau...@gmail.com, Jan 19 2017

Sorry for the response time, the site is sometimes overloaded and then no longer causes the error.
Tested now, I reproduce it with Version 56.0.2924.67 beta (64-bit) on Windows7 64bits. (on my profile)
Tested with new install with Version 57.0.2986.0 canary (64-bit) (just all default/forced extension removed: Docs,Sheets,Drive....)
below screencast and netinternal
2017-01-19_20-47-15.webm
1.4 MB View Download
2017-01-19_20-48-52.webm
4.9 MB View Download
net-internals-log.rar
256 KB Download

Comment 6 by bau...@gmail.com, Jan 19 2017

another screencast with devtools, It more easy to reproduce in inprivate tab.
with PDF crash, it's with 
Request URL: data:application/pdf;base64,JVBERi0xLjANCjEgMCBvYmo8PC9QYWdlcyAyIDAgUj4+ZW5kb2JqIDIgMCBvYmo8PC9LaWRzWzMgMCBSXS9Db3VudCAxPj5lbmRvYmogMyAwIG9iajw8L01lZGlhQm94WzAgMCAzIDNdPj5lbmRvYmoNCnRyYWlsZXI8PC9Sb290IDEgMCBSPj4=
2017-01-19_21-05-08.webm
3.4 MB View Download

Comment 7 by ajha@chromium.org, Jan 24 2017

Cc: ajha@chromium.org
Labels: -Needs-Review Needs-Feedback
Owner: ----
Doesn't repro on the latest M-58(58.0.2990.0) and the latest M-57 branched build(57.0.2987.8) on Windows 10. Didn't encounter any crash with the above repro steps.

baudav@: If the crash is consistent, could you please check chrome://crashes and confirm if any crash id is generated there. Attach the crash id if you see any after repro'ing the issue.

Comment 8 by bau...@gmail.com, Jan 24 2017

Hi,
no crash generated in chrome://crashes.

I can't reproduce on Win10 (Version 55.0.2883.87), can't reproduce on win8.1 beta and canary, But can reproduce on Win7 more computer.
Project Member

Comment 9 by sheriffbot@chromium.org, Jan 31 2017

Labels: -Needs-Feedback Needs-Review
Owner: ajha@chromium.org
Thank you for providing more feedback. Adding requester "ajha@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: -UI Internals>Plugins>PDF
In the video in the original bug report, at the 10 second mark it says "Unable to load the PDF plugin" in French. Is that what you meant by "crash" ?

If you take a random PDF, like http://www.orimi.com/pdf-test.pdf - does that load?

Comment 11 by bau...@gmail.com, Feb 23 2017

Hi,
yes can load PDF, link work, and no problem to open PDF (FYI:PDF file extension is associated with chrome, and open all pdf with chrome)
Cleaning up "Needs-Review" label as we are not using this label for triage. Ref  bug 684919 
Labels: -Needs-Review
From #11 it sounds like this is an issue with very specific PDF files. Do those files open correctly in other browsers and can you attach one of the problematic files to the bug so we can take a look?

Comment 15 by ajha@chromium.org, May 31 2017

Labels: Needs-Feedback
Owner: ----

Comment 16 by bau...@gmail.com, May 31 2017

I not open PDF; I see in source page meta PDF.. not know why.. hack attempt?
Project Member

Comment 17 by sheriffbot@chromium.org, May 31 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "ajha@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 18 by bau...@gmail.com, Jun 9 2017

see the same problem with 2 more video download website, when clic search box. (not know why PDF viewer, I not open PDF. I search better popup blocker extension and this kind of site is very good to test popup blocker. In screencast, I use private tab, without extension)

https://www t411 al/
https://ddlfr org/
2017-06-09_07-34-59.webm
1.0 MB View Download
So, I'm confused. Is this a popup that's being blocked? Or a popup that's failing to be blocked but we fail to load it? Can you capture the PDF from devtools so we can see what's in there?

Comment 20 by bau...@gmail.com, Jun 26 2017

This website is very bad.. more popups before reproduce same.. and Avast block one  java trojan. But after more clic in search box, I reproduce it, in devtools the link is:
data:application/pdf;base64,JVBERi0xLjANCjEgMCBvYmo8PC9QYWdlcyAyIDAgUj4+ZW5kb2JqIDIgMCBvYmo8PC9LaWRzWzMgMCBSXS9Db3VudCAxPj5lbmRvYmogMyAwIG9iajw8L01lZGlhQm94WzAgMCAzIDNdPj5lbmRvYmoNCnRyYWlsZXI8PC9Sb290IDEgMCBSPj4=

and I export HAR 
ddlfr.pw.har
59.6 KB Download
Status: Available (was: Unconfirmed)

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