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Issue 678987 link

Starred by 3 users
Status: Duplicate
Merged: issue 657924
Owner:
gangwu@chromium.org
Closed: Feb 2017
Cc:
█ sayanta...@gmail.com
mastiz@chromium.org
█ tschumann@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Sync not working with repeated SYNC_SERVER_ERROR

Project Member Reported by s...@chromium.org, Jan 6 2017 
Creating this bug for commenter on  issue 420952  (#4)  issue 359767  (#13)  issue 408745  (#10)

This is happening in my work laptop.
First it shows sync has been disabled by your administrator.
After I changed the registry entry sync-disabled to 0. the message went away.
However, now the "Advanced sync options" is not opening. Clicking on the button does nothing.
I can see in my "https://www.google.com/settings/chrome/sync" page that there are hundreds of things saved in my account but now not syncing.

I even started chrome with command "chrome.exe --enable-sync" but to no avail.

All the relevant pages screenshots attached.
chrome all my synced things.png
52.5 KB View Download
chrome policy.png
44.1 KB View Download
chrome settings.png
47.5 KB View Download
chrome sync-internal.png
113 KB View Download
sync-data-dump-2017-1-6-1483696101395-Win32.csv
8.2 KB View Download

Comment 1 by s...@chromium.org, Jan 6 2017

Owner: gangwu@chromium.org
Status: Assigned (was: Untriaged)
Assigning to current sync client bug fixer. I'm a bit confused how you get "sync has been disabled by your administrator" with a @gmail account.

Comment 2 by s...@chromium.org, Jan 6 2017

Cc: sayanta...@gmail.com

Comment 3 by sayanta...@gmail.com, Jan 9 2017 

Do you think Websense might be blocking the data sync? As I mentioned earlier, the sync is not working on my work computer where all sorts of security software are installed. 
The (android) mobile is syncing perfectly though but I dont have any way to save the bookmarks and export it from my mobile.

Comment 4 by gangwu@chromium.org, Jan 10 2017

Labels: Needs-Feedback
can you try to navigate to chrome://net-internals/#events from chrome, search "https://clients4.google.com/chrome-sync" in description, click it, and see what is the response code for the request(or, you can copy the whole message to here)?
If the response code is 500, I think sync not started is because of security software.

Comment 5 by sayanta...@gmail.com, Jan 18 2017 

I opened chrome with "chrome.exe --enable-sync" from command line, and "Set up Sync" button appeared in the Settings window. Clicking on this button opened up a pop up for a split second and then disappeared. From next time onward, even  that pop up is not appearing.
I navigated to chrome://net-internals/#events 
I did NOT find any line as you have described.

Attached is the screenshot of the same.
chrome net-Internals.png
139 KB View Download

Comment 6 by pnoland@chromium.org, Feb 8 2017

Mergedinto: 657924
Status: Duplicate (was: Assigned)
I believe this is a duplicate of crbug/657924. It should be fixed in the stable release of M56. If it's still broken in the new version(try signing out and signing back in to be sure), please re-open.
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