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Issue 678537 link

Starred by 4 users

Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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Mac overlay scrollbar fades out while mouse is hovered it

Reported by ctengc...@gmail.com, Jan 5 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1.  Open a page with long content
2.  Issue a fast page scroll using Mac Book Pro's touchpad, on the page right side appears the fast scroll bar
3.  Move to above the scroll bar handle, the handle should become bolder, allowing fast page scroll operation

What is the expected behavior?
The above UI/UX should be fluent, not annoying

What went wrong?
(1)When i even get a change to move above the bolded scroll bar handle, the handle just changed to thin status again, or even disappears
(2)Sometimes if i carelessly put another finger, that will suddenly trigger a page zoom, which is not i wanted

Did this work before? N/A 

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

Maybe change the UX? just should the bolded scroll bar handle if i have moved the finger to the right side(page scroll bar area)
 
Sorry for typo: "before user gets chance to hold on it"
As a contrast: on windows 10, the right-side vertical scroll bar always shows, and the length of scroll handle is much longer, which is better for UX

Comment 3 by ajha@chromium.org, Jan 6 2017

Components: -UI Blink>Layout>Scrollbars
Labels: Needs-Triage-M55
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
ctengctsh@ in order to triage this issue could you please help us with screen-cast for issue you are facing and  details about the expected behavior

Thank You...
mac-chrome-scrollbar.mov
6.1 MB Download
mac-chrome-scrollbar2.mov
8.4 MB Download
Project Member

Comment 7 by sheriffbot@chromium.org, Jan 16 2017

Labels: -Needs-Feedback Needs-Review
Owner: kkaluri@chromium.org
Thank you for providing more feedback. Adding requester "kkaluri@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by e...@chromium.org, Jan 17 2017

Components: -Blink>Layout>Scrollbars Blink>Scroll

Comment 9 by bokan@chromium.org, Jan 19 2017

Labels: -Pri-2 -Needs-Review Hotlist-Input-Dev Pri-3
Owner: bokan@chromium.org
I believe we try to match Mac platform conventions so if the issue is that there's a timeout that feels to short, that's unfortunately not something that we control.

If there's a bug where we differ in behavior from native Mac apps or Safari, that's something we can look into. I'll put this on myself for now to take a look when I get to a Mac.
But i have found that on Windows the scrollbar will always show, but on Mac
platform, i must first initiate a fast scroll gesture to show it up.

This is unreasonable.

2017-01-20 2:35 GMT+08:00 bo… via monorail <
monorail+v2.3285626211@chromium.org>:
There is still a problem i noticed: seems current platform UI guides assume
different OS should adapt different UX.
But in real world, i have a Win10 notebook, & i also have a MAC, & i also
use a Ubuntu Linux workstation!

Chrome should adapt to a consistent UI style, no matter which OS it runs on.

2017-01-20 13:17 GMT+08:00 小鱼儿 <ctengctsh@gmail.com>:

Comment 12 by bokan@chromium.org, Jan 20 2017

No, in general, apps adapt to the platform conventions on which they're running. Chrome is no exception.

If you don't want disappearing scrollbars, Mac has a system setting you can set to "always show scrollbars" which should give you Windows-like scrollbar behavior: http://heresthethingblog.com/2015/03/10/mac-tip-macs-scroll-bars/

Comment 13 by bokan@chromium.org, Jan 26 2017

Cc: bokan@chromium.org
Labels: Hotlist-Polish
Owner: ----
Status: Available (was: Unconfirmed)
Summary: Mac overlay scrollbar fades out while mouse is hovered it (was: Fast page scrollbar handle sometimes annoyingly disappears before user get change to hold on it )
Ok, so taking a closer look, there does seem to be a bug in Chrome's overlay scrollbars. To repro:

1) Open any scrollable page, I used www.reddit.com
2) Scroll to show the overlay scrollbar
3) Move mouse over scrollbar, this causes it to expand
4) Leave the mouse still over the scrollbar

What should happen:
In Safari and other Mac apps, the scrollbar remains expanded and visible while the mouse is over it

What does happen:
In Chrome, the scrollbar disappears even if the mouse is over it. Moving the mouse continually keeps it shown but leaving it still doesn't. Ditto if the user clicks and drags the thumb: the scrollbar remains visible while dragging but if the mouse remains still (yet pressed down) the scrollbar will fade out.

Comment 14 by bokan@chromium.org, Apr 27 2017

Cc: rnimmagadda@chromium.org ccameron@chromium.org andresantoso@chromium.org pinkerton@chromium.org
 Issue 531256  has been merged into this issue.
Project Member

Comment 15 by sheriffbot@chromium.org, Apr 30 2018

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Available (was: Untriaged)
Cc: chaopeng@chromium.org
 Issue 874987  has been merged into this issue.

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