Post Guado (both Auto & Manual) update to latest v8872.67.0, Ethernet connectivity not working on ChromeBox
Reported by
uma.g.sa...@gmail.com,
Jan 4 2017
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36 Platform: Version 55.0.2883.82, Platform 8872.67, Firmware Google_Guado 6301.108.4 Steps to reproduce the problem: 1. Update Guado (both Auto & Manual) to latest v8872.67.0 to start eMMC Storage Qualification test 2. Turn on Moblab 3. Wait till “Chrome Welcome Screen” appears - Network connectivity should work. What is the expected behavior? Post update Moblab Ethernet connectivity should work What went wrong? Post Guado (both Auto & Manual) update to latest v8872.67.0, Ethernet connectivity not working on ChromeBox, Now its stopped working on both the setup. This happened after the moblab was upgraded to the newest version Did this work before? N/A Chrome version: 55.0.2883.82 Channel: stable OS Version: 55.0.2883.82 Flash Version: Shockwave Flash 24.0 r0 Need Google’s input on this issue. With older version of Guado image (We got issue as “Either chrome ran out of memory or the process for the webpage was terminated for some other reason”. So we updated the Moblab. But, Post Guado (both Auto & Manual) update to latest v8872.67.0, Ethernet connectivity not working on ChromeBox, Now its stopped working on both the setup. It's not the network because other computers/Panther Moblab are on the same network, wired, and working fine. I've tested multiple cables & ports on the same router and still the ChromeBox cannot connect. It worked yesterday on 1 setup for ~ 10 min where Web GUI is not fully loaded, later disconnected. Tried Hard Reset & Power wash it still refuses to connect, even to wired Ethernet (Lab/another known working Ethernet cable) and Wi-Fi option is turned off (Wi-Fi Enabling option is disabled at this stage). Without Ethernet connectivity on initial welcome screen of ChromeBox won't be able to log in further to change the settings (to turn on Wi-Fi & other). Need Google’s input on this issue. While Reverting back to older image also, it checks for connectivity where it still refuses to connect on “Chrome Welcome Screen”. Regards, SanDisk Team
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Jan 9 2018
@Uma, can you please re-confirm the issue? Also, can you please provide more details if you still see this issue? I could not replicate the issue. Ethernet connectivity is working fine on Guado.
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Jan 19 2018
Ethernet connectivity is working . Thanks
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Mar 8 2018
No feedback was received in the last 30 days from the reporter, so archiving this issue. Please re-open or file a new bug if necessary. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by kathrelk...@chromium.org
, Nov 3 2017