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Issue 678187 link

Starred by 5 users

Issue metadata

Status: Duplicate
Merged: issue 659642
Owner:
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome thinks that mouse is higher up than it is

Reported by sarah.mc...@gmail.com, Jan 4 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1. Try to click a link, text box or menu in an extension and I have to hover on the line above to be able to select it.

What is the expected behavior?
Pointer and event to be in the same location

What went wrong?
I have to translate my mouse pointer to a new location to be able to use any extensions.
Seems to only be the case on external monitors.

Did this work before? N/A 

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

I have tried disabling plugins and extensions. 
I have tried Canary.
I have tried disabling Threaded scrolling.

Nothing has worked.
 

Comment 1 by ajha@chromium.org, Jan 4 2017

Labels: Needs-Triage-M55
Cc: pbomm...@chromium.org
Components: -UI IO>Mouse
Labels: Needs-Feedback
sarah.mccaig@ please let us know if this is a physical machine with dual monitor setup or accessing a VM on another machine then the machine where VM was present, Also would please let us know if the behavior is specific to single extension or across all extensions.
Hi,

Its across all extensions.
Physical machine (HP ProBoook Laptop) with 2 additional HP ProDisplay P222va monitors. One connected by HDMI and the other by DVI. 

The issue doesnt happen on the laptop screen, only the additional monitors.
Project Member

Comment 4 by sheriffbot@chromium.org, Jan 12 2017

Labels: -Needs-Feedback Needs-Review
Owner: pbomm...@chromium.org
Thank you for providing more feedback. Adding requester "pbommana@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Any news on this?
Any news on this?
This issue occurs for me also. Only on second monitor and only with extensions. 

When clicking an extension icon in the status bar and the extension popup appears, I have to hover the mouse above the button I want to click. The offset seems to increases as I move further down the dialog. Screen shots attached of the LastPass dialog which show the currently active button (in gray) and the position of the mouse.

It is impossible to click buttons that appear at the top of the dialog as the mouse is outside the dialog window and events are not passed through.

I've tried reinstalling Chrome and re-installing extensions one by one.

Using: Windows 10, Chrome 56.0.2924.87 (64-bit). First monitor (laptop) is UHD 3840 x 2160 and second monitor is 1920 x 1080.
2017-02-27_10-22-08.png
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2017-02-27_10-22-34.png
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Comment 8 by cda...@chromium.org, Mar 13 2017

Cleaning up "Needs-Review" label as we are not using this label for triage. Ref  bug 684919 

Comment 9 by cda...@chromium.org, Mar 13 2017

Labels: -Needs-Review
Mergedinto: 659642
Status: Duplicate (was: Unconfirmed)

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