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Issue 677856 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Printing in Chrome crashes browser

Reported by michelem...@gmail.com, Jan 2 2017

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1. Go to any web page
2. Press Ctrl+P to print
3. Click Print button

What is the expected behavior?
Web page/document prints

What went wrong?
The entire browser closes; when reopened, an error says that "Chrome did not shutdown correctly"

Crashed report ID: 86cc04bd-16ff-46a3-a3eb-4355b78d7fff (server ID 394a15e080000000)

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 6.2 (Windows 8)
Flash Version: Shockwave Flash 24.0 r0
 

Comment 1 by ajha@chromium.org, Jan 4 2017

Components: Internals>Printing
Labels: Needs-Triage-M55
Cc: pbomm...@chromium.org
michelematthews63@ if possible can you please update printer drivers and check if you still able to reproduce the issue or not.
Issue 677824 has been merged into this issue.
Labels: Needs-Feedback
reinstalling the Windows 8 printer driver resolved the issue.  Thanks for your support
Project Member

Comment 6 by sheriffbot@chromium.org, Jan 23 2017

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Owner: ----
Status: WontFix (was: Unconfirmed)
As per comment #5 closing this issue, Please raise a new issue if you come across the similar one on latest chrome://version.

Thanks!

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