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Issue metadata

Status: Duplicate
Owner:
Closed: Mar 2018
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug

Blocking:
issue 663285



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The camera on some DUTs cannot be detected.

Project Member Reported by owenlin@chromium.org, Dec 28 2016

Issue description

The internal camera cannot be detected for the following DUTs.

    chromeos4-row9-rack7-host1: SKATE B2A-A3C-I7M 9125.0.0-rc1
    chromeos4-row9-rack7-host11: SKATE B2A-A3C-I7M 9125.0.0-rc1
    chromeos6-row2-rack16-host2: SPRING G9A-D3I-A2A 9125.0.0
    chromeos2-row3-rack2-host17: FALCO C2A-K2J-D27 9122.0.0
    chromeos2-row5-rack10-host21: LULU D25-P2C-D6W-Q7T 9122.0.0
    chromeos4-row8-rack11-host11: SWANKY E4A-D4P-A22 9122.0.0
    chromeos4-row4-rack6-host9: JAQ D25-Q6E-A4A-A6A-A6R 9124.0.0
    chromeos2-row6-rack8-host11: JAQ D25-Q6R-C4A-A6A-A6K 8779.0.0
    chromeos1-row4-rack1-host2: JERRY C25-I2B-G5Q-A2S 8872.73.0


Rohit, could you help to triage the bug?

 
Cc: vsu...@chromium.org jrbarnette@chromium.org ka...@chromium.org
Owner: ----
Kalin, could you help to check on one of these devices whether this is camera HW related issue?

Richard, how does the lab team usually process DUT related issues? Decommission the DUTs?

Comment 2 by ka...@chromium.org, Jan 3 2017

Can we have the source of this report - where is it coming from? How is camera being detected in lab? Is this for auto-labeling purposes? Were these boards just deployed? Were they failing camera detection before?

+nxia as deputy

Comment 3 by ka...@chromium.org, Jan 3 2017

Owner: nxia@chromium.org

Comment 4 by nxia@chromium.org, Jan 3 2017

Cc: kevcheng@chromium.org
kevcheng@, can you comment on #2? should we replace the dut, or is there way to remove the camera HW label?
I'd like to see the answers to Kalin's questions. Specifically:
- How is the internal camera detected?  
- How do we know if it's a sw or hw issue?
We run avtest_label_detect on all DUTs and found there is no camera on those DUTs.(But there should be an internal one.)
I originally thought it is a hardware issue, but I am not so sure now. Today, I rerun avtest_label_detect and found this issue is gone on some of the machines.

[flaky]
    chromeos4-row9-rack7-host1: SKATE B2A-A3C-I7M 9125.0.0-rc1
    chromeos4-row9-rack7-host11: SKATE B2A-A3C-I7M 9125.0.0-rc1

Back to the original issue, take the following two springs as an example:

    chromeos6-row2-rack16-host20
    chromeos6-row2-rack16-host2

Both have the same HWID "SPRING G9A-D3I-A2A. But there is no "/dev/video0" on chromeos6-row2-rack16-host2, 
so avtest_label_detect said there is no webcam on this device.


Labels: -Pri-1 Pri-3
It sounds like a potential sw issue.

Owen, are you the right person to dive deeper into this issue?

Comment 9 by nxia@chromium.org, Jan 9 2017

Cc: xixuan@chromium.org dgarr...@chromium.org
Owner: owenlin@chromium.org
OK. Will try to see if there is any error logs.
Owner: akahuang@chromium.org
Mergedinto: 816838
Status: Duplicate (was: Untriaged)

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