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Issue 677174 link

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Issue metadata

Status: Archived
Owner:
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug



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H.264 acceleration unavailable on NVidia 8xxx chipsets on Mac - Chrome thinks it's enabled

Reported by steve.d....@gmail.com, Dec 27 2016

Issue description

Chrome Version       : Version 55.0.2883.95 (64-bit)
URLs (if applicable) : In this case, application - it breaks Chrome Remote Desktop client
Other browsers tested: N/A

What steps will reproduce the problem?
(1) Use default settings for Chrome
(2) MacOS version is latest 10.12.2 (CRD doesn't work properly under 10.12.1)
(3) Screen of target system will not be rendered on Mac with NVidia 8xxx chipset

What is the expected result?
The screen should be drawn.

What happens instead?
It's blank.

Please provide any additional information below. Attach a screenshot if
possible.

Workaround is to go into Chrome Preferences, Show Advanced Settings and clear the Use hardware acceleration when available checkbox.  (but this will also disable all other accelerations, not just H.264).


 
Components: Internals>GPU>Video
Labels: OS-Mac

Comment 2 by hdodda@chromium.org, Dec 28 2016

Labels: TE-NeedsTriageHelp
I can verify this bug exists on my MacBookPro 4,1 system

Comment 4 by shrike@chromium.org, Jan 14 2017

Owner: posciak@chromium.org
Owner: sande...@chromium.org
Labels: Needs-Feedback
Steve: What happens if you disable the flag "Hardware-accelerated video decode", in chrome://flags, instead of turning off all hardware acceleration?
Project Member

Comment 7 by sheriffbot@chromium.org, Feb 17 2017

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from reporter "steve.d.fischer@gmail.com", so archiving this. Please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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