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Starred by 3 users

Issue metadata

Status: Archived
Owner: ----
Closed: Aug 2017
Components:
EstimatedDays: ----
NextAction: 2017-01-30
OS: Mac
Pri: 3
Type: Bug



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Chrome Crashes when attaching a (network-shared) file to Gmail

Project Member Reported by yye...@google.com, Dec 27 2016

Issue description

Chrome Version: 55.0.2883.87 (2883.87)
OS: Mac OS X 10.10.5 

Description:
Chrome Crashes when attaching a (network-shared) file to Gmail.


Snippet from Mac crash report:
Crashed Thread:        9  Chrome_FileThread
Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000


Chrome Crashes ID: 
10e980b0-585c-44c4-830c-d43a3a688291 


What steps will reproduce the problem?
(1) Compose email in Gmail.
(2) Click the paperclip icon to attach file.
(3) Choose network shared file as attachment.



Current workarounds:
-Download the file locally then attach
-Network-based file attachment works in Safari.


What is the expected result?
Network shared file should attach to email

What happens instead?
Chrome crashes


Crash report generated from Mac: (PII protected):
https://drive.google.com/drive/folders/0B6fESMmJITTNWG16U09zck5MYlU?usp=sharing


*Please note that only one user / one machine is affected*
 
Can you provide the regular crash ID from chrome://crashes? I'm not sure what to do with that UUID.

The stack (in the document on drive) doesn't have useful symbols, unfortunately.

Comment 2 by sh...@chromium.org, Jan 5 2017

You could copy/paste the entire report and email shess@google.com or jsbell@google.com.  The "Crashed Thread" indicates the crashing thread, it should be shown by name (just as the first thread is).

The given crash-id is for not-uploaded.  You can find them from a command-line like:
ls ~/Library/Application\ Support/Google/Chrome/Crash\ Reports/

In the past I've had some hard-to-debug crashes WRT the open/save panels in OSX.  It loads a lot of per-user customization, which can make repro hard.  Like  issue 172510  , which honestly kind of just ended up as "I dunno, stuff happens."  Hopefully we can find something cleaner here.

Comment 3 by jsb...@chromium.org, Jan 23 2017

Labels: Needs-Feedback
NextAction: 2017-01-30

Comment 4 by roy...@google.com, Aug 18 2017

Status: Archived (was: Untriaged)
Components: Blink>Storage>FileAPI
Components: -Blink>FileAPI

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