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Issue 676934 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Accessing settings/content occasionally crashes

Reported by ke...@vcsjones.com, Dec 25 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_2) AppleWebKit/602.3.12 (KHTML, like Gecko) Version/10.0.2 Safari/602.3.12

Steps to reproduce the problem:
1. Open a site that has a bad certificate.
2. Click the red triangle in the address bar
3. Click site settings

What is the expected behavior?
The site settings tab opens successfully

What went wrong?
It occasionally crashes. Sometimes more frequently than not.

Crashed report ID: No

How much crashed? Just one tab

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: 55.0.2883.95  Channel: stable
OS Version: OS X 10.12.2
Flash Version: 23.0.0.207

There are zero reported crashes in "chrome://crashes".

I don't know if the invalid certificate is related or not, but that's how I found this.

It never crashes if I open it by navigating directly to "chrome://settings/content". Only from then "Site Settings" button.

The client_id2 in Local State is 997845fc-0a1d-4114-8361-0ceac0c736c7.
 
recording.mp4
8.9 MB View Download
Components: UI>Settings
Cc: mark@chromium.org
Components: Internals>CrashReporting
Labels: Proj-MaterialDesign-WebUI
It sounds like there are two issues: the crash itself, and then nothing being reported in chrome://crashes. 

+mark for crashpad, and Proj-MaterialDesign-WebUI.

Comment 3 by mark@chromium.org, Dec 28 2016

Anything in ~/Library/Logs/DiagnosticReports for Google Chrome or crashpad_handler at about the time of the crash?

Comment 4 by hdodda@chromium.org, Dec 28 2016

Labels: Needs-Feedback

Comment 5 by ke...@vcsjones.com, Dec 29 2016

@mark No. That directory is empty. I double checked that "Automatically send usage statistics and crash reports to Google" is enabled in settings, and reproduced the crash again for good measure, and nothing appeared in the directory or "chrome://crashes".

I don't have anything installed, to my knowledge, that would do this. No AV, no weird disk cleanup utilities, etc. It's mostly a stock macOS install with a few productivity apps. The only Chrome extension installed that doesn't ship with the browser is Google's Lighthouse.


Screen Shot 2016-12-28 at 8.04.40 PM.png
64.1 KB View Download

Comment 6 by mark@chromium.org, Dec 29 2016

Cc: yyushkina@chromium.org
They’re not really crashes in the pure sense, then. That’d make this similar to  bug 674981 . How reproducible is this?

Comment 7 by ke...@vcsjones.com, Dec 29 2016

@mark

I can reproduce it 1/5 times(ish) as seen in the video in the original bug. 674981 appears to be restricted.

Comment 8 by mark@chromium.org, Jan 3 2017

674981 wasn’t interesting aside from it being another case of “dead renderer, no crash report.” There was nothing sensitive there, so I de-restricted it.

I couldn’t reproduce this bug after 15 tries on each of https://expired.badssl.com/ and https://self-signed.badssl.com/. Kevin, can you reproduce the bug with either of those sites?
Project Member

Comment 9 by sheriffbot@chromium.org, Jan 11 2017

Labels: -Needs-Feedback Needs-Review
Owner: hdodda@chromium.org
Thank you for providing more feedback. Adding requester "hdodda@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: hdodda@chromium.org
Labels: -Needs-Review
Owner: ----
Labels: Needs-Feedback
Still waiting for response from reporter to c#8.

Comment 12 by mark@chromium.org, Jan 13 2017

In addition to the question from comment 8:

I had asked in comment 3 about reports showing up in the user-level  ~/Library/Logs/DiagnosticReports. Can you also check for reports in the root-level  /Library/Logs/DiagnosticReports?

Comment 13 by ajha@chromium.org, Feb 13 2017

Gentle ping to get an update from the reporter as per C#3 and C#8.
Status: WontFix (was: Unconfirmed)
No response from original reporter for over 30 days so closing out. Happy to reopen with answers to c#8 and c#12.

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