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Issue 676898 link

Starred by 13 users

Issue metadata

Status: Duplicate
Merged: issue 676960
Owner: ----
Closed: Dec 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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57.0.2961.0 crashes after 5 minutes every time

Reported by r...@themabryfamily.com, Dec 24 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2961.0 Safari/537.36

Steps to reproduce the problem:
1. Start Chrome
2. Use Chrome normally with various websites
3. Chrome disappears/crashes after about 5 minutes

What is the expected behavior?
Chrome would stay running.

What went wrong?
Chrome crashes repeatedly - each time about 5 minutes after starting

Crashed report ID: 9eee0c8d-9a35-472f-aac7-7e2e097593d5

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? Yes Yesterday

Chrome version: 57.0.2961.0  Channel: canary
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0
 

Comment 1 by vladi...@gmail.com, Dec 25 2016

Experiencing exact same issue on Version 57.0.2961.0 (Official Build) canary (64-bit).

No error, nothing, just closes. 

I disabled hardware acceleration for now to see if it resolves the problem.

Comment 2 by hlvehe...@gmail.com, Dec 25 2016

Same exact issue.

Version 57.0.2961.0 canary (64-bit)

Comment 3 Deleted

This issue happened to some people back in september with 57 too..
looks like an update fixed.. we'll have to wait and use regular :'(

Comment 5 by realit...@gmail.com, Dec 25 2016

Same issue, with same specs as original post.
The 'regular' nature of the crashes is likely a hint to Dev's, crashes every session between 5-10mins (havent imed yet).
I've tried the very basics: restarting, disabling all extensions (--no-extensions), disabling AV realtime(WinDefndr). 
Debug.log begins with:

[1011/141451:ERROR:process_info.cc(608)] range at 0xb56f25f000000000, size 0x19f fully unreadable
[1011/141451:ERROR:process_info.cc(608)] range at 0xb56f261000000000, size 0x19f fully unreadable
[1011/141451:ERROR:process_info.cc(608)] range at 0x0, size 0x19f fully unreadable
[1011/141451:WARNING:in_range_cast.h(38)] value 1785532001518 out of range
[1011/141451:WARNING:in_range_cast.h(38)] value 1785532000906 out of range
[1011/141451:WARNING:in_range_cast.h(38)] value 1785532003414 out of range
[1011/141451:WARNING:in_range_cast.h(38)] value 1785531999918 out of range 

Comment 6 by pcgo...@gmail.com, Dec 25 2016

I had the same problem and it was reproducible by trying to update the "Signed Tree Heads" component via chrome://components/ (check for update -> browser crash)

Workaround that fixed the crashes for me: Update the component in a regular chrome version and copy "CertificateTransparency\<current version (atm 252)>" to your canary Chrome appdata folder.

Comment 7 Deleted

Comment 8 by atgard...@gmail.com, Dec 25 2016

Just tried the workaround - I can confirm that Check for update crashes my browser directly, but copying the 252 folder form the stable release did not fix the problem for me - It still crashes after several minutes (Last time was after 7 mintues)

Comment 9 by rra...@gmail.com, Dec 25 2016

Replacing it with version 252 fixed it for me. I had also deleted 251 to make sure it didn't get loaded, have your tried that atgard?
Yes, you are right.
At first I didn't delete the 251, and it crashed on me. After relaunching Chrome, it deleted the old version by itself, and since then there were no crashes.
Thanks for the workaround.
I can also confirm the workaround posted by pcgo (Comment 6) works.
I deleted 251 after copying 252 and before launching Chrome.
Thanks for posting.

Comment 12 by vladi...@gmail.com, Dec 25 2016

Can somebody upload a copy of the standard version files for the
workaround? I'd appreciate it very much.

Comment 13 by rra...@gmail.com, Dec 25 2016

I hope this'll do
252.zip
8.6 KB Download
thanks pcgo and rra!
Chrome Canary 57.0.2962.0 also happens the same problem.
heck dude, me too!! 

Comment 17 by wfh@chromium.org, Dec 25 2016

can you go to chrome://crashes and get the crash ids?

they say "Server ID: xxxxxxxxx0000000"

Comment 18 by wfh@chromium.org, Dec 25 2016

Mergedinto: 676960
Status: Duplicate (was: Unconfirmed)
Same. Crashes every few minutes. I use the browser for work so this is a pain. Version 57.0.2962.0 (Official Build) canary (64-bit). No error code given, just exits.
is happening again ans is the same issue
Yep.. it magically was fine for a while yesterday, now at 57.0.2962.0 it's happening again
Yes I have found the issue has returned, and the '252' workaround is no longer working. I uploaded one crash report: Server ID: 44666b2080000000.

Comment 23 by rra...@gmail.com, Dec 26 2016

realit here's 253
253.zip
7.8 KB Download
Thanks rra! I missed that this issue has been merged so will keep an eye on 	 issue 676960  going fwd.

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