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Issue 676652 link

Starred by 4 users

Issue metadata

Status: Duplicate
Owner: ----
Closed: Jan 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Checker Plus for Google Drive crashes often

Reported by jasonsav...@gmail.com, Dec 22 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Steps to reproduce the problem:
1. Install the Checker Plus for Google Drive extension
2. Wait a few hours and click the toolbar button to open the popup window
3. 

What is the expected behavior?
Opens the popup window

What went wrong?
Sometimes the popup window opens for only a split second and then crashes. The standard crash notification to relaunch the extension is then displayed and the popup window will work again for a few more hours.

WebStore page: https://chrome.google.com/webstore/detail/checker-plus-for-google-d/pppfmbnpgflleackdcojndfgpiboghga

Did this work before? Yes 54

Chrome version: 55.0.2883.87  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0
 
Cc: brajkumar@chromium.org
Labels: Stability-Crash Needs-Feedback
Unable to reproduce this issue on Windows-10 using chrome latest stable M55-55.0.2883.87 by following steps mentioned in the original comment. By clicking on the extension icon observed no crashes.

jasonsavard@ Could you please confirm are you able to reproduce this issue on incognito mode as well? If this is a consistent crash could you please provide sample crash ID's from chrome://crashes for further investigation.

Thanks!
I confirm that all 3 of my Chrome extensions have been crashing regularly since Chrome 55. The reviews and my uninstall user surveys are also revealing this.

The extensions are:
Checker Plus for Gmail
Checker Plus for Google Calendar
Checker Plus for Google Drive (The most frequent one)

I believe this is my recent crash id from Checker Plus for Google Drive:

Crash ID ff63ea5c-ae05-4144-84ad-4251e6159b7b (Server ID: 25929e6080000000)

Automatically reported Friday, December 30, 2016 at 8:26:35 AM

Details for possible leads:
- The crashes all occur a split second after opening the popup windows
- I use Polymer in all my popup windows
- This issue has also surfaced in Chrome 55 - perhaps it's related to the crashes: https://bugs.chromium.org/p/chromium/issues/detail?id=649942
This morning my Checker Plus for Google Calendar crashed here is the id for that one:

Crash ID 2fe3bce6-b36f-4239-a8f5-1cb5a7f9f25e (Server ID: a97c9b6080000000)
Project Member

Comment 4 by sheriffbot@chromium.org, Jan 9 2017

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by gbeeri...@gmail.com, Jan 10 2017

2 consecutive crashes just now (note: OS is macOS 10.12.2, Chrome Version 55.0.2883.95 (64-bit))

Crash ID 2dbcd359-e92f-4372-a00c-6015ac08cb54 (Server ID: 7c9a592480000000)
Crash ID e5ddd2e3-6133-4696-b526-4808031498a3 (Server ID: 1e870b2480000000)

Mergedinto: 663302
Owner: ----
Status: Duplicate (was: Unconfirmed)
Thanks for the crash ID's, By comparing the stack trace of the provided report ID issue looks similar to bug 663302, Hence merging in to it. Feel free to undupe if it's a different issue.

Thanks!

Comment 7 by gbeeri...@gmail.com, Jan 13 2017

I don't have permissions to view 663302 so I can't verify and follow

Comment 8 by gbeeri...@gmail.com, Jan 13 2017

Regardless, yesterday I encountered 5 consecutive crashes

Crash ID b94cd182-a2e5-4346-8f32-774221e157c7
Crash ID b5634f91-812e-4cf1-ae72-3947f6fb306e
Crash ID 5be70de3-e08d-4de9-8837-599f0d39050a
Crash ID bde2952b-92d1-4588-bcb3-16909aac3310
Crash ID 0c2a22f6-60b8-435a-8d6c-4e42adb0c67c (Server ID: 5c6e30b080000000)

The issue seemed to have been resolved temporarily with the new Chrome Stable 56 (56.0.2924.76). But, with the latest Chrome Stable update v56.0.2924.87 I am encountering the issue again.

My assumption is might have to do with this change mentioned in the Chrome update log:


scheduler: Make DOM window event tasks unthrottled
This patch avoids throttling events that are routed via
DOMWindowEventQueue. This affects a handful of window-related events,
the most important ones being IndexedDB events. It turns out many web
pages (e.g., Google Docs) rely on IndexedDB transactions to be
relatively fast and start encountering errors if they are throttled too
aggressively while a tab is in the background.
BUG= 675372 

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