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Issue 675563 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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IBM page is loading very slow in chrome 56 beta

Reported by ishwarcs...@gmail.com, Dec 19 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

Steps to reproduce the problem:
I tested Chrome version 54, 55 and 56 beta, and the problem seems isolated to version 56. That is good news and means customers are not likely encountering it yet.

Chrome delivers new versions every 40-60 days, so we can expect Version 56 to be reaching millions of people in early January. It would be good idea to get this addressed before then.

URL having issue - https://idaas.iam.ibm.com/idaas/mtfim/sps/authsvc?PolicyId=urn:ibm:security:authentication:asf:basicldapuser&Target=http://www.ibm.com/in-en/

We have seen the similar  issue 3  months ago on chrome 53 version.

What is the expected behavior?
I tested Chrome version 54, 55 and 56 beta, and the problem seems isolated to version 56. That is good news and means customers are not likely encountering it yet.

Chrome delivers new versions every 40-60 days, so we can expect Version 56 to be reaching millions of people in early January. It would be good idea to get this addressed before then.

URL having issue - https://idaas.iam.ibm.com/idaas/mtfim/sps/authsvc?PolicyId=urn:ibm:security:authentication:asf:basicldapuser&Target=http://www.ibm.com/in-en/

We have seen the similar  issue 3  months ago on chrome 53 version.

What went wrong?
I tested Chrome version 54, 55 and 56 beta, and the problem seems isolated to version 56. That is good news and means customers are not likely encountering it yet.

Chrome delivers new versions every 40-60 days, so we can expect Version 56 to be reaching millions of people in early January. It would be good idea to get this addressed before then.

URL having issue - https://idaas.iam.ibm.com/idaas/mtfim/sps/authsvc?PolicyId=urn:ibm:security:authentication:asf:basicldapuser&Target=http://www.ibm.com/in-en/

We have seen the similar  issue 3  months ago on chrome 53 version.

Did this work before? N/A 

Chrome version: 56  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 24.0 r0
 
Labels: Needs-Bisect M-56
Cc: rbasuvula@chromium.org
Labels: Needs-Feedback
Tested in chrome latest beta #56.0.2924.28 and canary #57.0.2956.0 on win 10.0 and not able to reproduce the issue.Please find the screen cast for your reference.

@ishwarcs015:
Could you please let me know if i have missed anything and if possible, provide us with a sample test steps of the issue which would help us to triage the issue further.

Thanks in Advance.


Thanks for your updates. We noticed this slowness on 12th and 13th Dec, could you please provide us the root cause?

Regards,
Ishwar - IBM
Labels: -Needs-Bisect
Thanks for your reply,May be due to network problem.Could you please test in latest versions and let us know the observations.

Thank you!

Comment 5 by woxxom@gmail.com, Dec 27 2016

@Ishwar, try recording timeline profile in devtools (F12 key) -> Timeline panel and compare them across different versions. Also check devtools console messages/warnings/errors.
@Ishwar, Could you please respond as per comment #4
Yes now it is working fine. Thanks for your help!!! 
Cc: tkonch...@chromium.org
Status: WontFix (was: Unconfirmed)
As per confirmation from comment #7 we are closing the issue. Please feel free to file a new issue if the issue reappears in future.
The problem with login being extremely slow is back again in Chrome version Version 56.0.2924.51 beta (64-bit) . 
Either Chrome has regressed the problem or whatever is triggering the slowness on IBM side has changed. 
My testing was with Windows Chrome. FF seems to work fine. 

https://watson.analytics.ibmcloud.com/login?loginIdpName=blueid-prod
Team, any updates on this???
Hi Team, Do you have any updates on the issue?? as still we are seeing slowness in chrome 56 beta version. Please fix this immediately.

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