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Issue 675454 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug-Regression



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The browser kill yourself if I open clear browser data

Reported by lucas59...@gmail.com, Dec 18 2016

Issue description

Chrome Version       : 57.0.2955.0 (Versão do desenvolvedor) 32 bits
URLs (if applicable) : chrome://settings/clearBrowserData

What steps will reproduce the problem?
(1) Ctrl+Shift+Del (Clear browser data)

What is the expected result?
The dialog showing what i want to delete and the delete button

What happens instead?
The browser close like I kill the processes together

Please provide any additional information below. Attach a screenshot if
possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.


 

Comment 1 by ajha@chromium.org, Dec 18 2016

Labels: -Type-Bug M-57 Needs-Bisect Type-Bug-Regression
Cc: sureshkumari@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on windows-7, Mac-10.12.2 and Linux Ubuntu 14.04 using chrome stable version 55.0.2883.87 and canary 57.0.2955.0 with the steps mentioned above.
Please find the attached screen-cast and please try in clean profile and let us know your observations if the issue still persists.
Please provide the Crash ID from Chrome://crashes to triage the issue further.

Thanks.


675454.mp4
1.4 MB View Download
There is a video showing how the issue happen. The variation I tested is only the Chromium and I recently found a new update on the chocolatey repository. I will test the update 57.0.2957.0 and return if the bug persist.
2016-12-19_12-25-49.mp4
1010 KB View Download
I've now updated the browser, the bug continues
If the image do not load: 57.0.2956.0 (Versão do desenvolvedor) 32 bits
chrome.png
83.0 KB View Download
Labels: -Needs-Bisect
Tested the issue on Windows-7 using Chromium version-57.0.2958.0 and the issue in not reproduced.
Please find the attached screen-cast and could you please let us know if anything missed here to reproduce the issue.

Thanks.
issue-675454.mp4
320 KB View Download
I have found the dump file, chromium do not send logs automatically. I don't know why. I discovered the path while I was preparing a cleaning in my PC. Sorry for the disturbs I caused.
29b1ef14-11a2-48a4-a380-80ca4b8f4a6a.dmp
1.0 MB Download
Project Member

Comment 7 by sheriffbot@chromium.org, Jan 2 2017

Labels: -Needs-Feedback Needs-Review
Owner: sureshkumari@chromium.org
Thank you for providing more feedback. Adding requester "sureshkumari@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: hdodda@chromium.org
Components: UI>Settings
Labels: -Needs-Review Needs-Feedback
Owner: ----
Tested on windows 10 using chrome latest canary M57 #57.0.2970.0 and issue is not reproduced.

@lucas59356--Could you please provide us crash id from chrome://crashes and if you are not finding crash id , follow the steps:

1.Verify if the checkbox "automatically send usage logistics and crash reports to Google"is checked in "chrome://settings/search#crash".
2.In chrome://flags , "reset all to default" and check .

Thanks!
Labels: -Needs-Feedback
Status: WontFix (was: Unconfirmed)
Due to lack of user response closing this issue, Please raise a new issue if you come across the similar on on any of the latest chrome versions.

Thanks!

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