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4K resolution / 1x vs 2x-dpi scaling - settings not correct or remembered
Reported by
eric.kuf...@kohls.com,
Dec 15 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 9086.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2951.0 Safari/537.36 Steps to reproduce the problem: 1. Boot Dell Chromebook 13 2. Attach Dell P4317Q to Chromebook HDMI 3. Go to SETTINGS | DISPLAY | P4317Q 3a. Resolution is show as 3840x2160 (Best) (text looks HUGE, obviously this is 2x-DPI) 3b. ACTUAL outputted resolution is 1920x1080 (2x) 4. Change resolution drop down to 1920x1080 (2x) 4a. No resolution change occurs... because its not actually changed. (no monitor "flicker") 5. Change resolution drop down BACK to 3840x2160 5a. At this point, the device is NOW ACTUALLY outputting 3840x2160 (monitor flicker and obvious DPI change) Step 6. Shutdown chromebook & restart - my settings I applied in 5a are now back at 3b. What is the expected behavior? If CrOS is going to auto-detect a high res monitor and display in 2x DPI - the OS settings control panel should properly reflect that. Specific resolution / DPI settings should persist through sleep mode or reboots. What went wrong? 4k monitor resolution incorrectly being reported as 1x-DPI when it is actually 2x-DPI 4K 1x-DPI setting must be reapplied after every sleep mode or reboot. Did this work before? N/A Chrome version: 57.0.2951.0 Channel: dev OS Version: 9086.0.0 Flash Version: Shockwave Flash 24.0 r0 I can reproduce this 100% of time.
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Dec 15 2016
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Dec 21 2016
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Feb 23 2017
Malay, can you please take a look at this? Thanks!
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Feb 23 2017
I remember this being a bug in the chrome://settings UI which might have been fixed in the md-settings panel. @eric.kufrin Can you confirm if the error happens when using chrome://md-settings as well?
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Sep 13 2017
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Comment 1 by abodenha@chromium.org
, Dec 15 2016Components: -UI UI>Shell>MultipleMonitor