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Issue 674502 link

Starred by 4 users

Issue metadata

Status: Duplicate
Merged: issue 674395
Owner: ----
Closed: Dec 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Any print to GCP from a Windows OS fails with "Could not convert to PDF", this seems to be a Global issue.

Reported by andrew.f...@cordantgroup.com, Dec 15 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36

Steps to reproduce the problem:
1. Print from within Windows OS including Notepad
2. Select "Google Cloud Printer"
3. Select printer and choose print.

What is the expected behavior?
Print is passed to printer

What went wrong?
Error message "Could not convert to PDF."
We have this across our estate, from any Windows OS.  Suggest you have a Global issue with this.

Did this work before? Yes Same version, no changes

Chrome version: 54.0.2840.99  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 24.0 r0

Suggest you have a Global issue with this one.
 
GCP Error.jpg
31.1 KB View Download

Comment 2 by jommi...@gmail.com, Dec 15 2016

Same here, any suggestions?
Tryed with windows 7 and 10
Chrome 55.0.2883.87 and 54.0.2840.71

Comment 3 by jommi...@gmail.com, Dec 15 2016

I can print only if printing directly from chrome, no way from the google cloud virtual printer driver
Mergedinto: 674395
Status: Duplicate (was: Unconfirmed)

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