When manualy trying to update it always faul on first attenpt
Reported by
ronefr...@gmail.com,
Dec 15 2016
|
|||||||||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.28 Safari/537.36 Steps to reproduce the problem: 1. menu->help->Information on chrome->update now 2. 3. What is the expected behavior? 1. Update succeeded on first trial What went wrong? 1.You get an error Did this work before? No Chrome version: Any Channel: beta OS Version: 10.0 Flash Version: Shockwave Flash 24.0 r0 doing CTRL-F5 ( refresh ) solve the problem
,
Dec 16 2016
,
Jan 2 2017
@ronefrati : Could you please update on comment #1 Thank you!
,
Jan 2 2017
When the next beta of 56 I will be able to provide the error message meanwhile attached are flags I'm using. Try to rep using this flags.
,
Jan 3 2017
Google Inc. Copyright 2017 Google Inc.. כל הזכויות שמורות. Google Chrome 56.0.2924.28 (גירסה רשמית) beta (64 סיביות) גרסה קודמת 5079bb60c246eb7de76df56f3335ef542f87c4c3-refs/branch-heads/2924@{#481} מערכת הפעלה Windows JavaScript V8 5.6.326.25 Flash 24.0.0.194 User agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.28 Safari/537.36 שורת פקודה "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disk-cache-dir="k:\cache" --process-per-site --flag-switches-begin --enable-browser-task-scheduler --enable-device-discovery-notifications --no-pings --disable-javascript-harmony-shipping --enable-new-bookmark-apps --enable-account-consistency --enable-apps-show-on-first-paint --enable-offer-upload-credit-cards --enable-clear-browsing-data-counters --enable-cloud-print-xps --enable-embedded-extension-options --enable-experimental-canvas-features --enable-extension-action-redesign --enable-fast-unload --enable-google-branded-context-menu --google-profile-info --enable-gpu-rasterization --enable-icon-ntp --enable-md-policy-page --enable-message-center-always-scroll-up-upon-notification-removal --new-profile-management --enable-offline-auto-reload --enable-password-generation --enable-permissions-blacklist --enable-print-preview-register-promos --enable-scroll-prediction --enable-single-click-autofill --enable-suggestions-with-substring-match --enable-tab-audio-muting --enable-use-zoom-for-dsf=true --enable-zero-copy --ignore-gpu-blacklist --enable-lcd-text --mhtml-generator-option=skip-nostore-all --nacl-debug-mask=*://*/*debug.nmf --save-page-as-mhtml --secondary-ui-md --show-autofill-type-predictions --enable-smooth-scrolling --top-chrome-md=material-hybrid --try-supported-channel-layouts --enable-features=AutomaticTabDiscarding,FramebustingNeedsSameOriginOrUserGesture,MaterialDesignHistory,MaterialDesignUserMenu,NewAudioRenderingMixingStrategy,OptimizeLoadingIPCForSmallResources,StaleWhileRevalidate2,TranslateLanguageByULP,TranslateUI2016Q2,WebAssembly,WebRTC-H264WithOpenH264FFmpeg,WebUSB,affiliation-based-matching,enable-automatic-password-saving,enable-manual-password-generation,enable-password-force-saving,password-import-export,protect-sync-credential-on-reauth --disable-features=drop-sync-credential --flag-switches-end נתיב להפעלה C:\Program Files (x86)\Google\Chrome\Application\chrome.exe נתיב פרופיל C:\Users\ronef\AppData\Local\Google\Chrome\User Data\Default וריאציות 6a89113b-a7aa8ed d0bd833b-85fb2903 68ebfce2-34df6b5c 90757ebb-f23d1dea 1e528f0f-15305a2 38eb801c-3f4a17df 8364a5c2-7330e714 7c1bc906-f55a7974 2a33b90e-eb524a27 ba3f87da-f23d1dea a5cb8590-f23d1dea 58aac55e-3f4a17df f15c1c09-ca7d8d80 9e201a2b-3f4a17df 9d315c2-9597b6c7 5274eb09-3f4a17df 684d1cdf-f23d1dea 8ca44045-f23d1dea 93731dca-3f4a17df 9e5c75f1-5e8029e2 6b121ae7-ca7d8d80 f79cb77b-1963db0f b7786474-d93a0620 23a898eb-e0e2610f 74df3f1-3f4a17df 4ea303a6-fbb1dc75 7aa46da5-669a04e0 9736de91-3f4a17df 64005e71-fb487281 3326cd71-3f4a17df ca314179-ea08a3f2 69bf80fa-f23d1dea b2f0086-93053e47 99c41f12-3f4a17df 7fc902e8-f23d1dea adda5502-f23d1dea 6844d8aa-669a04e0 3ac60855-486e2a9c f296190c-cd4ab62e 4442aae2-6e3b1976 ed1d377-e1cc0f14 75f0f0a0-6bdfffe7 e2b18481-5c63917a e7e71889-e1cc0f14 828a5926-8f2c913 Compiler MSVC 2015 (PGO)
,
Jan 3 2017
Hi. Could you send the exact error message you see in chrome://help? Thanks.
,
Jan 3 2017
Why you have not read my previous message : "When the next beta of 56 I will be able to provide the error message meanwhile attached are flags I'm using. Try to rep using this flags."
,
Jan 3 2017
Yes, thanks, I saw that. We'll wait to hear back from you.
,
Jan 5 2017
The installer failed to uncompress archive. Please download Google Chrome again. (קוד שגיאה 7: 0x80040902: 42 -- system level). Google Chrome
,
Jan 5 2017
Know after "Reload" it works
,
Jan 5 2017
Could you please do the following and update the thread. 1.Reboot the computer and update chrome again. 2.Also Some antivirus software can prevent Google Chrome from installing on the computer. To check if your antivirus software is the problem, turn it off. Then download Chrome again.
,
Jan 5 2017
Interesting. Application of the diff patch is failing. The second attempt succeeds because the full installer is used (this is a good thing). I could use some more info to see what might be going on. Would you send me the output of these two commands: > reg query HKLM\Software\Google\Update /reg:32 /s > dir "C:\Program Files (x86)\Google\Chrome\Application" as well as the contents of C:\Windows\Temp\chrome_installer.log and %TEMP%\chrome_installer.log? If you don't want to attach them to the bug, you may send them directly to grt at chromium dot org. Thanks for your help in diagnosing this.
,
Jan 12 2017
This is the error ( attached ) then Cntrl->F5 resolve the problem
,
Jan 12 2017
The files U requested I used my k:\temp for both user and system %TEMP%
,
Jan 19 2017
Thank you for providing more feedback. Adding requester "tkonchada@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Jan 23 2017
Thanks for the tidbit about using a different volume for your temp dir. That could be related. How do you pull this off (e.g., by setting the TEMP environment variable, using a junction point, etc)?
,
Jan 23 2017
TEMP environment
,
Jan 23 2017
Thanks for the logs. I see that the delta from .51 to .59 failed and that the full updater for .59 succeeded. +huangs: This looks like C_DISASSEMBLY_FAILED: [0112/041548.624:ERROR:archive_patch_helper.cc(76)] Failed to apply patch C:\Program Files (x86)\Google\Chrome\Temp\source12452_20256\chrome_patch.diff to file C:\Program Files (x86)\Google\Chrome\Application\56.0.2924.51\Installer\chrome.7z and generating file C:\Program Files (x86)\Google\Chrome\Temp\source12452_20256\chrome.7z using courgette. err=25 Do you know what would cause that? OP: Do you use any "computer cleaner" programs that might be fiddling with C:\Program Files (x86)\Google\Chrome\Application\56.0.2924.51\Installer\chrome.7z? This is the uncompressed archive against which the updater applies a patch to generate the new archive. Tampering with the original file would make the update fail. It's interesting that patching setup.exe is succeeding. I think %TMP% is a red herring. I don't see that error 42 (APPLY_DIFF_PATCH_FAILED) is spiking in any new way at the moment, so I don't believe we have a new bug in the code that has crept in. Rather, I think you happen to be in the population of users that gets this error for reasons we don't understand. I hope we can get to the bottom of it, as it will be very educational for us. Hang tight for some more updates and possibly requests for additional info. Thanks for your help.
,
Jan 23 2017
1. I do not use any "computer cleaner" programs 2. You should check the validity of the chrome.7z before you try incremental update. 3/ You should go to full file download silently to the user without error message to the user.
,
Jan 23 2017
Would you use FCIV (https://www.microsoft.com/en-us/download/details.aspx?id=11533) or a similar tool to generate a hash of chrome.7z? Something like this should suffice: fciv.exe -sha1 "C:\Program Files (x86)\Google\Chrome\Application\56.0.2924.59\Installer\chrome.7z" I'm curious to see if yours has been modified. If you're able to, please do this before this week's beta refresh. Automating the retry is a fine idea.
,
Jan 24 2017
Obviously the 56.0.2924.59 does not exists since I already upgrade to 56.0.2924.67 The checksum of 67 is cf0a7ccab7632d4714c70e1297eefa1d6545256f
,
Jan 24 2017
That's the correct digest, so for the moment let's assume that the input isn't tampered with (I hope it isn't magically modified between now and the next update). huangs: Any thoughts on how to get actionable info on this failure? I see that courgette:Disassembler has an internal failure reason. Can we surface that in the installer logs? Is there anything else we can do? Would it help to use DumpWithoutCrashing to sample a few of these (I say that without remembering whether or not DWC is wired up in setup.exe :-) ).
,
Jan 26 2017
,
Jan 26 2017
// File Checksum Integrity Verifier version 2.05. // cf0a7ccab7632d4714c70e1297eefa1d6545256f c:\program files (x86)\google\chrome\application\56.0.2924.67\installer\chrome.7z
,
Jan 27 2017
Issue 685574 has been merged into this issue.
,
Jan 27 2017
Thanks for verifying that the problem is not that the original file has been modified. Are you familiar with Process Monitor (https://technet.microsoft.com/en-us/sysinternals/processmonitor.aspx)? If you are able to, it would be extremely helpful if you could capture a procmon trace of the next update. Perhaps it would have enough info for me to see what is happening. Capturing a trace is fairly simple: - Download and install ProcMon - Launch it. It should automatically start recording. - Visit chrome://help to trigger an on-demand update check - Wait for the error message - Switch back to ProcMon and save the trace. Once you've done that, please share it with me (grt at chromium dot org) via whatever means you like. Thanks for your help.
,
Jun 8 2017
,
Aug 20
Closing due to lack of feedback. |
|||||||||
►
Sign in to add a comment |
|||||||||
Comment 1 by tkonch...@chromium.org
, Dec 15 2016Labels: Needs-Feedback