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Issue 674010 link

Starred by 3 users

Issue metadata

Status: Archived
Owner:
Closed: Aug 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



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Chrome lost almost all my tabs after force-quit

Project Member Reported by camillol@google.com, Dec 14 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36

Steps to reproduce the problem:
1. Have lots of tabs open.
2. Force quit Chrome, because it won't quit normally (issue 673573).
3. Reopen Chrome.
4. Click "Restore session".

What is the expected behavior?
All the tabs I had open before come back.

What went wrong?
No tabs were opened when I clicked "Restore session". The history menu only listed a handful of recently closed tabs (which were not reopened, at any rate).

Did this work before? Yes 54

Chrome version: 55.0.2883.95  Channel: stable
OS Version: OS X 10.11.6
Flash Version: Shockwave Flash 24.0 r0

I had not had this happen before. Until now, I had always been able to restore my tabs. The session should not be lost just because the browser is killed. Even if it is killed while saving the session, the operation should be done safely (do no overwrite the old session file, but write out the old one, then rename it to replace the old one). Not sure if Chrome used to do this and stopped, or if it still does it and there is another bug, or something.
 

Comment 1 by ajha@chromium.org, Dec 14 2016

Components: UI>Browser>Sessions
Labels: -Type-Bug M-55 Needs-Bisect Type-Bug-Regression
Cc: brajkumar@chromium.org
Labels: -Needs-Bisect Needs-Feedback
Unable to reproduce this issue on Mac OS 10.12 using chrome latest stable M55-55.0.2883.95 by following steps mentioned below.

1. Opened multiple tabs in chrome (60 tabs)
2. Pressed Command+option+Esc to force quit chrome
3. Opened chrome
4. Clicked on restore tabs
5. Observed all the tabs restored back to normal as expected

Camillol@ Could you please confirm is the above steps is the right way to reproduce this issue? If yes, could you please recheck this issue again by creating a new profile with no apps or extensions in your browser.

Thanks!

Comment 3 by tapted@chromium.org, Dec 22 2016

[mac triage] Does Cmd+Shift+T work, to restore lost tabs? If this was a Quit, followed by a Force Quit, then crash recovery might thing restoring an empty session is the right thing to do.
Given issue 673573, it looks like there's something seriously broken about your Chrome install.

I work in 2HS, feel free to drop by to have me take a look at your machine.

Comment 5 by shrike@chromium.org, Jan 13 2017

Owner: ccameron@chromium.org

Comment 6 by shrike@chromium.org, Jan 13 2017

Status: Assigned (was: Unconfirmed)
camillol, do you have any updates on this, or should we just close it?
I've now had a situation where I force-quit, Chrome brought back the tabs, but there was also a Restore button. Clicking the button resulted in two sets of restored windows, with identical tabs. It could be another way in which Chrome gets confused about whether it has restored the tabs or not.

I'll try dropping by 2HS.
Status: Archived (was: Assigned)
To update, I keep seeing the situation mentioned in comment 8; the last time was a couple of days ago.

However, from the past six months of experience it looks like there is never going to be a situation where I hit the bug and I have time to drop everything and come to 2HS (or even remember about it). So let's close this.

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