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Issue metadata

Status: WontFix
Owner: ----
Closed: Dec 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug-Regression



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Chrome Hangs When Using HTML5 Audio via Monitor Audio-out

Reported by ian.d...@gmail.com, Dec 13 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36

Example URL:
https://play.google.com/music/listen

Steps to reproduce the problem:
1. Connect MacBook Pro 13" retina, early 2015 to a Dell U2715H display. Connect speakers via audio output of U2715H. Ensure "Dell U2715H" is selected as audio output in Mac OS X.
2. Open Google Play Music in Chrome.
3. Observe beachball and all tabs and windows of Chrome unresponsive

What is the expected behavior?
Audio playing via speakers connected to monitor

What went wrong?
While Chrome is beachballing, I took a process sample via Activity Monitor.app and the main thread seems to be stuck around AudioObjectGetPropertyData. I attached the process sample below.

When I force quit Chrome and change the audio output to "Internal Speakers" and start Chrome again, Chrome starts fine and Google Play Music works fine. I'm pretty sure that switching to the monitor audio output while its working broke things last time, but I want to submit this bug before I try it again so I don't lose my progress.

Did this work before? Yes Chrome 53?

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? N/A

Chrome version: 55.0.2883.87  Channel: stable
OS Version: OS X 10.11.6
Flash Version: Shockwave Flash 24.0 r0

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Hardware accelerated
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
VPx Video Decode: Hardware accelerated
WebGL: Hardware accelerated
Driver Bug Workarounds
add_and_true_to_loop_condition
disable_framebuffer_cmaa
disable_multimonitor_multisampling
disable_webgl_rgb_multisampling_usage
do_teximage_before_copyteximage_to_cube_map
emulate_abs_int_function
get_frag_data_info_bug
msaa_is_slow
pack_parameters_workaround_with_pack_buffer
rebind_transform_feedback_before_resume
regenerate_struct_names
reset_base_mipmap_level_before_texstorage
rewrite_texelfetchoffset_to_texelfetch
scalarize_vec_and_mat_constructor_args
set_zero_level_before_generating_mipmap
unfold_short_circuit_as_ternary_operation
unpack_alignment_workaround_with_unpack_buffer
use_intermediary_for_copy_texture_image
use_shadowed_tex_level_params
Problems Detected
Multisampling is buggy on OSX when multiple monitors are connected: 237931
Applied Workarounds: disable_multimonitor_multisampling
Unfold short circuit on Mac OS X: 307751
Applied Workarounds: unfold_short_circuit_as_ternary_operation
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
Mac drivers handle struct scopes incorrectly: 403957
Applied Workarounds: regenerate_struct_names
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
glGenerateMipmap fails if the zero texture level is not set on some Mac drivers: 560499
Applied Workarounds: set_zero_level_before_generating_mipmap
Pack parameters work incorrectly with pack buffer bound: 563714
Applied Workarounds: pack_parameters_workaround_with_pack_buffer
Alignment works incorrectly with unpack buffer bound: 563714
Applied Workarounds: unpack_alignment_workaround_with_unpack_buffer
copyTexImage2D fails when reading from IOSurface on multiple GPU types.: 581777
Applied Workarounds: use_intermediary_for_copy_texture_image
Multisample renderbuffers with format GL_RGB8 have performance issues on Intel GPUs.: 607130
Applied Workarounds: disable_webgl_rgb_multisampling_usage
Mac Drivers store texture level parameters on int16_t that overflow: 610153
Applied Workarounds: use_shadowed_tex_level_params
Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
Applied Workarounds: disable_framebuffer_cmaa
glGetFragData{Location|Index} works incorrectly on Max: 638340
Applied Workarounds: get_frag_data_info_bug
glResumeTransformFeedback works incorrectly on Intel GPUs: 638514
Applied Workarounds: rebind_transform_feedback_before_resume
glTexStorage* are buggy when base mipmap level is not 0: 640506
Applied Workarounds: reset_base_mipmap_level_before_texstorage
Result of abs(i) where i is an integer in vertex shader is wrong: 642227
Applied Workarounds: emulate_abs_int_function
Rewrite texelFetchOffset to texelFetch for Intel Mac: 642605
Applied Workarounds: rewrite_texelfetchoffset_to_texelfetch
Rewrite condition in for and while loops for Intel Mac: 644669
Applied Workarounds: add_and_true_to_loop_condition
Do TexImage2D first before CopyTexImage2D for cube map texture on Intel Mac: 648197
Applied Workarounds: do_teximage_before_copyteximage_to_cube_map
Version Information
Data exported	12/13/2016, 11:25:14 AM
Chrome version	Chrome/55.0.2883.87
Operating system	Mac OS X 10.11.6
Software rendering list version	11.17
Driver bug list version	9.15
ANGLE commit id	4d208abb1926
2D graphics backend	Skia/55 d1740f81c843c65acd58d1b571ce94b90fee99d0
Command Line Args	Chrome.app/Contents/MacOS/Google Chrome --flag-switches-begin --flag-switches-end
Driver Information
Initialization time	78
In-process GPU	false
Sandboxed	true
GPU0	VENDOR = 0x8086, DEVICE= 0x162b *ACTIVE*
Optimus	false
AMD switchable	false
Driver vendor	
Driver version	10.14.73
Driver date	
Pixel shader version	4.10
Vertex shader version	4.10
Max. MSAA samples	8
Machine model name	MacBookPro
Machine model version	12.1
GL_VENDOR	Intel Inc.
GL_RENDERER	Intel(R) Iris(TM) Graphics 6100
GL_VERSION	4.1 INTEL-10.14.73
GL_EXTENSIONS	GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
Disabled Extensions	
Window system binding vendor	
Window system binding version	
Window system binding extensions	
Direct rendering	Yes
Reset notification strategy	0x0000
GPU process crash count	0
Compositor Information
Tile Update Mode	Zero-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	Software only
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	GPU_READ, SCANOUT
BGRA_8888	GPU_READ, SCANOUT, GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
YVU_420	Software only
YUV_420_BIPLANAR	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
UYVY_422	GPU_READ_CPU_READ_WRITE, GPU_READ_CPU_READ_WRITE_PERSISTENT
 
sample.txt
122 KB View Download

Comment 1 by ian.d...@gmail.com, Dec 13 2016

I just tested switching from "Internal Speakers" to "Dell U2715H" audio output while audio was playing and Chrome locked up. I will try to bisect this now.

Also, I should point out that the monitor is connected via DisplayPort, and it appears that's how the audio is getting to the monitor (i.e. there are no USB audio outputs listed in the system profile app).

Comment 2 by ian.d...@gmail.com, Dec 13 2016

:-( of course everything works great after a restart. I could have sworn I ran into this yesterday after a restart.

This bug can be closed for now.
Status: WontFix (was: Unconfirmed)
Based on Comment#2 I am marking the bug as Wontfix.
Usually we see this when there's some OS level issue. Next time you see, try to see if audio plays from any other app.
Also, grab a sysdiagnose trace so we can report to Apple:
https://bugs.chromium.org/p/chromium/issues/detail?id=160920#c124

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