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Question text not displayed for checkbox answers - CapitalOne360
Reported by
larrylac...@yahoo.com,
Dec 8 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Example URL: https://secure.capitalone360.com/myaccount/banking/externalLink?execution=e5s3&stateId=presentQuestions&dnr=-1 Steps to reproduce the problem: 1. For a CapitalOne360 account without text message second step authentication 2. When adding an external account link, after entering routing# and account# 3. On the personal info verification page, only the checkbox answers, not the question text is displayed. What is the expected behavior? Question text should be displayed What went wrong? DK. This bug was introduced with m55 (present 55.0.2883.23 forward, still present in 57.0.2944.0, was OK in 54.0.2840.71 Does it occur on multiple sites: N/A Is it a problem with a plugin? N/A Did this work before? N/A Does this work in other browsers? N/A Chrome version: 55.0.2883.75 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 24.0.0.175 r0 The URL is only valid in the account update process, i.e. not much use in validating/reproducing the problem. I submitted a customer report with CapitalOne today.
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Dec 8 2016
Problem also occurs in incognito mode on 55.0.2883.75
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Dec 8 2016
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Dec 8 2016
Bisect: This use case failure was introduced between (good) 55.0.2845.0 canary 8/31/16 and (bad) 55.0.4847.0 canary 9/2/16 I left the CR# with CapitalOne, with a request for a public accessible page with the same problem. Don't know when it will make it to their tech center. Since this problem only affects CapitalOne online users without text message second step authentication (presumably small minority), and only shows up when linking to/adding a new external account, an infrequent activity, this use case failure, by itself, is probably a low priority. But if the CapitalOne questionnaire has this problem, it will probably show up elsewhere too.
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Dec 8 2016
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Dec 8 2016
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Dec 9 2016
Verified (canary 57.0.2945.0): fixed issue 672321 : CapitalOne Add External Account bug. Question text is now displayed. Details at issue 672321 . |
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Comment 1 by larrylac...@yahoo.com
, Dec 8 201679.6 KB
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