Issue metadata
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Not running the 360 pictures
Reported by
aureliak...@hotmail.com,
Dec 1 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36 Example URL: Steps to reproduce the problem: 1. try to run any 360 pic on FB or website 2. the picture downloads 3. When it is at 100% is stay like that, nothing happens What is the expected behavior? We have to be able to move "inside" the picture with the mouse What went wrong? The picture does not appear (black screen) or does not move example here : https://theta360.com/s/bcSfBBotCAvpoDE8f3KojeKWW Does it occur on multiple sites: Yes Is it a problem with a plugin? N/A Did this work before? Yes I don't know, maybe in June Does this work in other browsers? Yes Chrome version: 54.0.2840.98 Channel: stable OS Version: OS X 10.11.6 Flash Version: Shockwave Flash 23.0 r0
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Dec 1 2016
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Dec 2 2016
Unable to reproduce the issue on Mac 10.12.1, Windows 10 and Ubuntu 14.04 using chrome reported version #54.0.2840.98 and latest canary #57.0.2939.0. Attached a screen cast for your reference. Following are the steps followed to reproduce the issue. ------------ 1. Navigated to url : https://theta360.com/s/bcSfBBotCAvpoDE8f3KojeKWW 2. After it loaded to 100%, was able to move "inside" the picture with the mouse. aureliakuchta@ - Could you please check this issue on latest canary #57.0.2939.0 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not.
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Dec 6 2016
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Dec 20 2016
Closing issue to do lack of feedback provided that was requested. If the issue still exists please open a new issue providing the required information. |
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Comment 1 by aureliak...@hotmail.com
, Dec 1 201636.0 KB
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