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Issue 669382 link

Starred by 3 users
Status: Assigned
Owner:
zmo@chromium.org
Cc:
vmi...@chromium.org
ligim...@chromium.org
zmo@chromium.org
█ jbau...@chromium.org
dsinclair@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug

Blocked on:
issue 438770
Blocking:
issue 712006



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WebGL not working (Intel 5550 and AMD M260) / GPU process was unable to boot

Reported by edmundwa...@gmail.com, Nov 29 2016 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36

Example URL:
http://webglreport.com/

Steps to reproduce the problem:
1. Have a Toshiba Satellite S50-B  
2. Try using webgl http://webglreport.com/ or any other webgl website
or 
chrome://gpu - GPU process was unable to boot

What is the expected behavior?
WebGL to work. It works in firefox.

What went wrong?
WebGL doesn't work or maybe anything GPU related, see chrome://gpu attached

Did this work before? N/A 

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? Yes

Chrome version: 54.0.2840.99  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 23.0 r0

I have tried various gpu switching setting without any luck.
DxDiag.txt
99 KB View Download
gpu.html
46.6 KB View Download

Comment 1 by edmundwa...@gmail.com, Nov 29 2016 

result from http://webglreport.com/
WebGL Report.html
21.5 KB View Download

Comment 2 by ligim...@chromium.org, Nov 29 2016

Cc: ligim...@chromium.org jbau...@chromium.org
Components: -Internals>Media Internals>GPU>WebGL
Labels: M-54
Looks similar to - https://bugs.chromium.org/p/chromium/issues/detail?id=641967

Looping to John for confirmation.

Comment 3 by edmundwa...@gmail.com, Nov 30 2016 

ok with --ignore-gpu-blacklist on official and canary. make WebGL work however I think only on the Intel 5500.
gpu canary blacklist.html
151 KB View Download
WebGL Report Canary disable blacklist.html
35.6 KB View Download

Comment 4 by edmundwa...@gmail.com, Nov 30 2016 

Sorry didn't know how bugs come out of archive or not. So this also maybe the same https://bugs.chromium.org/p/chromium/issues/detail?id=438770

Comment 5 by kbr@chromium.org, Nov 30 2016

Blockedon: 438770

Comment 6 by kbr@chromium.org, Nov 30 2016

Cc: vmi...@chromium.org
Components: -Internals>GPU>WebGL Internals>GPU>ANGLE Internals>GPU>Internals
Labels: GPU-Intel GPU-AMD
Owner: vmi...@chromium.org
Status: Assigned (was: Unconfirmed)
From the other bug: this is:
Toshiba Satellite S50-B i7 5500U with Intel 5500 graphics with AMD R7 M260 dGPU

Victor, should we try to find one of these to test on it?

Comment 7 by edmundwa...@gmail.com, Dec 3 2016 

If you need me to test anything on let me know and I will try it

Comment 8 by mirko.ar...@gmail.com, Jan 16 2017 

Adding further info, able to reproduce same issue
Chrome 55.0.2883.87 m (64-bit)
Dell Inspiron 15 5567 with Intel HD 620 + AMD RM M445 gpu running AMD 21.19.128.4 driver

Can confirm ignoring blacklisted gpus enables webgl over http://webglreport.com/ and others too, but limited to Intel HD card :-/

M.

Comment 9 by vmi...@chromium.org, Apr 19 2017

Cc: zmo@chromium.org
Owner: zmo@chromium.org
I was able to reproduce this on a laptop as described above, Dell Inspiron 15 5567 with Intel HD 620 + AMD RM M445.

We are black-listing all GPU features due to a mis-match between what we black-list on initial start-up and the full black-list in the GPU service.

zmo@ is going to add more diagnostics.

Comment 10 by kainino@chromium.org, Apr 20 2017

Blocking: 712006
►

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