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Issue 668575 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Nov 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Two-sided printing option in Google Chrome-based print dialog box missing

Reported by dme...@gmail.com, Nov 25 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36

Steps to reproduce the problem:
1. CTRL+P to print a page
2. Choose your desired printer (in my case, Brother MFC-9340CDW, for which I ensured its own internal two-sided printing option was to "on")
3. Click on "Advanced settings" in the Google Chrome-based print dialog box and "Two-sided printing option" is NOT there any longer

What is the expected behavior?
There should be an option to choose whether to print one-sided or two-sided pages for duplex-capable printers.

What went wrong?
Now, it's not there. :(
I have double-checked my printer's internal configuration settings and ensured "two-sided printing" was to "on," still to no avail. 

Did this work before? Yes Can't remember - I don't track my version history, but probably a month ago?

Chrome version: 54.0.2840.99  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 23.0 r0

Not at this time.
 
Cc: ligim...@chromium.org
Components: Internals>Printing
Labels: M-54 Needs-Triage-M54

Comment 2 by weili@chromium.org, Nov 29 2016

Labels: Needs-Feedback
Please see attached pic, it is in "Options" section. 
two_sided.png
25.2 KB View Download
Cc: paolof@google.com
Components: -UI Services>CloudPrint
Project Member

Comment 4 by sheriffbot@chromium.org, Nov 30 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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