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Issue 668468 link

Starred by 4 users

Issue metadata

Status: Duplicate
Owner: ----
Closed: Dec 2016
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Crash when windows are dragged to edges of extended screen

Project Member Reported by nfocht@chromium.org, Nov 24 2016

Issue description

Google Chrome	54.0.2840.101 (Official Build) (64-bit)
Platform	8743.85.0 (Official Build) stable-channel samus
Chrome OS Platform: Chromebook Pixel 2
Network info: Office

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Connect external monitor (in this case, Dell U3014t connected via USB-C-HDMI cable)
(2) Drag window to any edge of the extended screen

Expected Result: Window moved or suggested partitioning of the screen

Actual Result: Browser crashes

How frequently does this problem reproduce? Always

What is the impact to the user, and is there a workaround? If so, what is
it? Reopen all tabs

Please provide any additional information below. Attach a screen shot or
log if possible.


 
Hello there,

Could you please provide us with a crash report, video evidence, or some other information that would be helpful? Thanks,

brxxn :)

Comment 2 by nfocht@google.com, Nov 28 2016

Sure, what's the best way to accomplish this? 

I see this which isn't clear on how to obtain the crash files
http://www.chromium.org/chromium-os/packages/crash-reporting/faq#TOC-Where-can-I-find-the-crash-minidump-core-file-for-a-crashed-process-on-my-Chromebook-

And this internal site which points to the Chromium page for the relevant FAQ questions.
https://sites.google.com/a/google.com/chromeos/resources/engineering/crash-reporting-faq#TOC-Where-can-I-find-the-crash-minidump-core-file-for-a-crashed-process-on-my-Chromebook-



- Nik [nfocht]
Hello there,

You can get crash data by going to chrome://crashes and enabling crash report data. Then, reproduce the error, and you should see the crash page.

– brxxn :)

Comment 4 by nfocht@google.com, Dec 1 2016

Video of issue: https://drive.google.com/open?id=0B9I5lvHLfQBodTZoZW5iVEdMSFk

I was trying to show that it wasn't capturing a crash report but it seems it was just a delay. Here are the crash reports:


Crash ID: crash/be6da19f00000000
Crash ID: crash/3ae5a19f00000000
Crash ID: crash/b087352300000000
Crash ID: crash/4973a19f00000000

Comment 5 by bcmi...@google.com, Dec 9 2016

I've had a bunch of these this week too.  Crash server IDs:
a775d45880000000
3c38a36300000000
11f0b6bf00000000
da9ee79880000000
50d2e79880000000
566f679880000000
fa3ce7a300000000

Comment 6 by bcmi...@google.com, Dec 9 2016

I think this is a dup of http://crbug.com/664984, which is allegedly a dup of some other bug I don't have access to.

Comment 7 by roy...@google.com, Dec 9 2016

664984 and 643661 are about dual screen setup.
- Do you have dual screen and does it still happen on 55 ?

Comment 8 by roy...@google.com, Dec 9 2016

I think the root cause seems to be same as 643661 and we should probably dup it to that.

Comment 9 by bcmi...@google.com, Dec 9 2016

> - Do you have dual screen and does it still happen on 55 ?

Yes and yes.  It seems to crash most frequently when I try to drag from the lower screen to the upper or vice-versa.

Last observed on:
Version 55.0.2883.82 beta (64-bit)
Platform 8872.67.0 (Official Build) beta-channel stumpy
Firmware Google_Stumpy.2.102.0

I see that I have an update pending.  I'll try installing it and dragging some windows around.
Still observable on:
Version 55.0.2883.87 beta (64-bit)
Platform 8872.70.0 (Official Build) beta-channel stumpy
Firmware Google_Stumpy.2.102.0

Crash ID 90077fbf00000000
Mergedinto: 643661
Status: Duplicate (was: Unconfirmed)

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