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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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[Blaze-HP Chromebook 14 ]Observed only video with No Audio on Player after connecting HDMI to device HDMI

Project Member Reported by nnagpal@google.com, Nov 23 2016

Issue description

Chrome Version       :  55.0.2883.54 / 8872.54.0 
Network              : Wifi
Board               : Blaze ONLY (HP CHROMEBOOK 14)

Video issue, Audio issue:  Audio issue only

What steps will reproduce the problem?
1) Go to ats.sandbox.google.com 
2) Set policy & profile.
3) Choose media file as 
https://ats.sandbox.google.com:
media/L1_audio_L1_video_vp9_hdcp_1.webm.mpd
media/L1_audio_L1_video_vp9_hdcp_2.webm.mpd
4) Set Distinctive identifier required to True
5) Click: Start Test
6) Connect external display with hdmi port


Expected Result
 
1. A/V should play on chrome device after connecting/ disconnecting hdmi on device

Actual Result
after step 6: observed only video with No Audio on Player after connecting HDMI to device HDMI.

note #1: Disconnecting the HDMI from Device bring audio back on player.

Note #2 : Peach PI is working fine with above scenario
 
feedback ID: 17249206989

 

Comment 1 by hychao@chromium.org, Nov 29 2016

Could you file feedback again while the HDMI was connected and streaming audio?

Comment 2 by nnagpal@google.com, Nov 29 2016

feedback logs: 
1.when hdmi cable connected to device:ID: 17965801045
2.when hdmi cable diconnected to device: ID: 17965799805

Comment 3 by hychao@chromium.org, Nov 30 2016

According to logs in feedback 17965801045, I can see audio data playback to HDMI out without error.
Maybe the data are all zeros playing to HDMI out? 

Is this a case that audio not working at all, or just not working for the media file you pointed to?

Comment 4 by nnagpal@google.com, Dec 1 2016

 
after connecting the device with external monitor through HDMI observed audio not working for all media file.

Tested with HD ,SD ,youtube media files (all media files)

attaching the feedback 
ID: 18106075361
Components: -Internals>Media>Encrypted
remove media team since the media plays well when no HDMI is involved. 

Comment 6 by dgreid@chromium.org, Dec 14 2016

nnagpal, is this different than Big?  Did it work on 54?

Comment 7 by nnagpal@google.com, Dec 14 2016

same with Big, and working with M54 

tested:
version 54.0.2840.68
platform: 8743.69.0
firmware:5771.63.0

Comment 8 by dgreid@chromium.org, Dec 14 2016

Labels: M-56
Owner: cychiang@chromium.org
Status: Assigned (was: Untriaged)
might be related to the freon switch in display driver.

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