New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 667778 link

Starred by 5 users
Status: Assigned
Owner:
█ naveenv@chromium.org
Last visit > 30 days ago
Cc:
█ naveenv@chromium.org
█ zhanlu@chromium.org
kathrelk...@chromium.org
songsuk@chromium.org
Components:
EstimatedDays: ----
NextAction: 2017-01-10
OS: Chrome
Pri: 2
Type: Bug



Sign in to add a comment

Google Play Setting in a G-Suite environment

Reported by jecampb...@depere.k12.wi.us, Nov 22 2016 
UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8872.54.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.54 Safari/537.36
Platform: 8872.54.0 (Official Build) beta-channel cyan

Steps to reproduce the problem:
1. settings
2. scroll to enable Play Store on this chromebook

What is the expected behavior?
usability of the play store for expeditions app for virtual field trips on an Acer R11 Chromebook.

What went wrong?
The Play store setting is greyed out and there is no setting in the Admin console to enable this feature in a Chrome Managed environment.

Did this work before? No 

Chrome version: 55.0.2883.54  Channel: beta
OS Version: 8872.54.0
Flash Version: Shockwave Flash 23.0 r0

This is a new feature and the Chromebooks were purchased specifically in case the kids do not have smartphones.  The Chromebooks cannot be not managed by the chrome management because of the educational environment.
Screenshot 2016-11-22 at 9.55.07 AM.png
115 KB View Download

Comment 1 by ligim...@chromium.org, Nov 22 2016

Cc: songsuk@chromium.org
Labels: M-55

Comment 2 by songsuk@chromium.org, Nov 22 2016

Cc: scunning...@chromium.org
Owner: scunning...@chromium.org
Status: Assigned (was: Unconfirmed)
@Scott,
I'm able to see the issue on Enterprise account. Could you look at the issue and provide more infos. 
thanks.

Comment 3 by t.d.pie...@g.maranausd.org, Nov 23 2016 

About a month ago there was a setting in the Admin Console under Chrome -> User settings that said something akin to "Allow the Play Store on Chromebooks" but it was greyed out and unchangeable.  It has since disappeared.

Comment 4 by scunning...@chromium.org, Nov 24 2016

Cc: -scunning...@chromium.org kathrelk...@chromium.org
Owner: kaishenc@chromium.org
Kai-Shen tests Chrome OS user settings on CPanel. He can investigate the issue.

Comment 5 by kaishenc@chromium.org, Nov 28 2016

Cc: zhanlu@chromium.org
Can you provide us the domain name?

Comment 6 by jecampb...@depere.k12.wi.us, Nov 28 2016 

our domain name is depere.k12.wi.us

Respectfully,

Jerry Campbell
IT | Unified School District of De Pere
Phone: 337-1032 ex. 4801

Comment 7 by kaishenc@chromium.org, Nov 28 2016

Cc: naveenv@chromium.org

Comment 8 by songsuk@chromium.org, Nov 28 2016 

@Kai-Shen,
Browser QA team is using "@dgfd.org" for Enterprise testing and I'm able to see the issue with the test accounts.  Please, let us know if you need a question.

Comment 9 Deleted

Comment 10 by kaishenc@chromium.org, Nov 28 2016 

Naveen, the edu domains are not whitelisted. Can you take a look?

Comment 11 by krishna...@chromium.org, Dec 21 2016 

@naveen, could you please review the bug and reply back to #c10.

Comment 12 by krishna...@chromium.org, Dec 21 2016

NextAction: 2017-01-10
►

Sign in to add a comment