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Issue 667659 link

Starred by 4 users

Issue metadata

Status: Archived
Owner: ----
Closed: Aug 8
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug


Participants' hotlists:
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Mouse pointer issue in chrome extension while accessing it from additional monitor screen

Reported by barathku...@gmail.com, Nov 22 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36

Steps to reproduce the problem:
1. Open any chrome extension in additional monitor,say a external monitor attached to a laptop
2. Place the mouse pointer over any clickable element
3. Try clicking it,click event will not be triggered,happens only in additional monitor

What is the expected behavior?
When I click on a button or any other element inside the chrome extension,click event should be triggered.

What went wrong?
Click event is not triggering on the intended element

WebStore page: 

Did this work before? N/A 

Chrome version: 54.0.2840.98  Channel: stable
OS Version: OS X 10.11.0
Flash Version: Shockwave Flash 23.0 r0
 
Additional+Monitor.webm
2.3 MB View Download
Labels: M-54 Needs-Triage-M54
Cc: krajshree@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue in Mac 10.11.6 by using chrome reported version #54.0.2840.98 and latest canary #57.0.2931.0.

Steps followed to reproduce the issue are as follows:
-----------
1. Opened a chrome extension i.e honey in additional monitor i.e Win-10 attached to mac 10.11.6.
2. Placed the mouse pointer over a clickable element.
3. Tried clicking it,clicked event triggered without any issues.

Attaching screen cast for reference

barathkumaras@ - Could you please check this issue on latest canary #57.0.2931.0 by creating a clean profile  and please let us know if the issue still persist or not.

Thanks...!!

667659.mp4.zip
5.9 MB Download

Comment 3 by nicka...@gmail.com, Dec 5 2016

I am having this same error on Windows 10 testing with the Chrome extensio "Minimal Bookmarks Tree"  

The problem only happens on non-primary monitors (meaning not the laptop screen).

Problem persists on clean profile Canary.

A third case is documented at https://www.youtube.com/watch?v=fXLYdpMX25s  
chrome_bug.png
118 KB View Download
Hi again,

Try it from windows machine,from Mac we weren't able to reproduce either.
Project Member

Comment 5 by sheriffbot@chromium.org, Mar 27 2017

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" to the cc list and removing "Needs-Feedback" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hi,

Any update on the issue,if required we can have remote meeting session.

To replicate the issue attach windows machine to a additional monitor.
Hello all! We are also seeing this for multiple users of our extension: https://chrome.google.com/webstore/detail/rss-feed-reader/pnjaodmkngahhkoihejjehlcdlnohgmp

They are seeing it when the extension popup is accessed from a second monitor, the same offset issue as displayed by the excellent video above. Note: It only happens on Windows. The last reporter was using Windows 10. "I'm on a second monitor, screen size 1920 x 1080"
Well there are not going to respond any time soon.
Project Member

Comment 9 by sheriffbot@chromium.org, Aug 8

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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