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Issue 667488 link

Starred by 18 users

Issue metadata

Status: WontFix
Owner:
Closed: May 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 3
Type: Bug-Regression



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It's not possible to sign in to Chromium

Reported by illya.ko...@gmail.com, Nov 21 2016

Issue description

Chrome Version       : 55.0.2883.35 Ubuntu 16.04 (64-bit)
URLs (if applicable) : chrome://settings/
Other browsers tested: there is no need


What steps will reproduce the problem?
(1) Launch Chromium
(2) Open chrome://settings/
(3) Click on the "Sign in to Chromium" button
(4) Enter correct email
(5) Enter correct password for the chosen email

What is the expected result?
I'm signed in to Chromium and can sync the information

What happens instead?
The settings window appears, I'm not signed in to Chromium, the "Sign in to Chromium" button is still available to click on.

Please provide any additional information below. Attach a screenshot if
possible.
PC: laptop Lenovo G550, 3.8 GiB of RAM
OS: Linux ubuntu 16.04 LTS 64-bit

Severity: Major

Comments:
Email and password are correct (signed in to gmail).
I've deleted all cookies, restarted the computer, tried many times - everything is the same.
With previous versions I could sign in.
Screenshot is attached.

Impact:
The end user can't sync the information.

 
Screenshot.png
66.0 KB View Download

Comment 1 by ajha@chromium.org, Nov 22 2016

Labels: M-55 OS-Linux
Cc: kkaluri@chromium.org
Components: Services>SignIn
Labels: -Type-Bug -M-55 M-57 hasbisect OS-Mac OS-Windows Type-Bug-Regression
Status: Untriaged (was: Unconfirmed)
Able to reproduce this issue on windows 10, Ubuntu 14.04 and Mac 10.11.6 on chromium version 55.0.2883.35 
Issue is broken in M49. 

Bisect Info:
===========

Good build : 49.0.2568.0,  Revision Range 360479
Bad build  : 49.0.2569.0,  Revision Range 360707

After executing the bisect script, i got the following CL's between good and bad build versions
===========================================
https://chromium.googlesource.com/chromium/src/+log/c8eec9a6dfd0861e510692e248f5f1f950e03a98..4bf4d613f09a253f35ab59059194faffb1a57b76

Unable to find the culprit CL, can anyone from dev team will help us in assigning the issue to the right owner???



Still we are able to reproduce the issue on Windows 7 with latest Chromium version-57.0.2940.0.

As we are unable to find the suspect from the above CL, Could anyone from Dev team please look into this & update the thread accordingly.

Thank you.
Project Member

Comment 4 by sheriffbot@chromium.org, Dec 19 2016

Cc: ew...@chromium.org bzanotti@chromium.org msarda@chromium.org
Status: Available (was: Untriaged)
--Chrome Identity automated triaging--

This bug is Untriaged and has gone for two weeks without any activity, so it is being moved to Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by ajha@chromium.org, Jan 20 2017

 Issue 680159  has been merged into this issue.

Comment 6 by msarda@chromium.org, Jan 20 2017

Labels: Needs-Feedback
Status: Assigned (was: Available)
What account are you using to sign-in (is it a gmail account or a corporate account?) If it is a corp account, then you may be hitting  Issue 677154  which was fixed earlier this week.

I'm using just a regular gmail account (my personal) to sign-in.

Comment 8 by msarda@chromium.org, Jan 23 2017

Owner: msarda@chromium.org

Comment 9 by ajha@chromium.org, Feb 9 2017

 Issue 688652  has been merged into this issue.
Kiran: What do you mean that you can reproduce this on Windows, Mac and Ubuntu? Do you mean that you cannot sign in to Chrome at all? What version of Chrome / Chromium are you using?
May I ask you to take a screenshot of chrome://signin-internals?
msarda@ i have retried the scenario on Windows 10 and Mac 10.12.3 with previous and latest builds, still i'm unable to sign into chromium browser with regular gmail account.

for chrome://signin-internals, Please look into attached screen-cast.

Thank You...
Issue 667488-Mac-M59.mp4
1.1 MB View Download
Issue 667488-Win-M49-Good.mp4
5.8 MB View Download
Issue 667488-Win-M56.mp4
2.5 MB View Download
Issue 667488-Win-M49-Bad.mp4
1.7 MB View Download
This looks like a developer build of Chromium (not Chrome).

I expect that these builds do not have the API keys set (as explained here https://www.chromium.org/developers/how-tos/api-keys ).

Comment 13 by ajha@chromium.org, Mar 9 2017

Cc: hdodda@chromium.org
 Issue 686724  has been merged into this issue.
 Issue 700670  has been merged into this issue.
Cc: -bzanotti@chromium.org

Comment 16 by ajha@chromium.org, Apr 4 2017

 Issue 707727  has been merged into this issue.
Project Member

Comment 17 by sheriffbot@chromium.org, May 4 2017

Status: Available (was: Assigned)
--Chrome Identity automated triaging--

This bug is Assigned and has gone one month without any activity, so it is being moved to Available to indicate that it is not actively being worked on. If you are working on this bug, please mark yourself as the owner and move back to Assigned. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: WontFix (was: Available)
Marking as WontFix, per comment #12. Feel free to re-open if there's anything to address here.
 Issue 715323  has been merged into this issue.

Comment 20 by ajha@chromium.org, May 16 2017

 Issue 722362  has been merged into this issue.
Cc: msrchandra@chromium.org
 Issue 727167  has been merged into this issue.

Comment 22 by ajha@chromium.org, Jun 7 2017

 Issue 730316  has been merged into this issue.
 Issue 738473  has been merged into this issue.
 Issue 749765  has been merged into this issue.
Cc: vamshi.k...@techmahindra.com
 Issue 774800  has been merged into this issue.
 Issue 817796  has been merged into this issue.
What's the solution????
You need to set the API keys - see as explained here https://www.chromium.org/developers/how-tos/api-keys .

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