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Issue 667331 link

Starred by 2 users

Issue metadata

Status: Duplicate
Owner:
Last visit > 30 days ago
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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Devices are going to sleep - Contrary to CMD Kiosk instructions

Reported by har...@addarenholdings.com, Nov 21 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36
Platform: 8743.83.0 (Official Build) stable-channel veyron_mickey

Steps to reproduce the problem:
1. Use os 54
2. 
3. 

What is the expected behavior?
Units should remain live, active and awake regardless of any user actions

What went wrong?
The units in KIOSK mode are now going to sleep contrary to CMD Console settings.  This did not occur in previous OS versions

Did this work before? Yes 53

Chrome version: 54.0.2840.99  Channel: stable
OS Version: 54.0.2840.99
Flash Version:
 
Cc: mlight@chromium.org har...@addarenholdings.com
Components: UI>Shell>Kiosk
Labels: Needs-Feedback
Owner: sduraisamy@chromium.org
Are they going to sleep while running the kiosk app?
Approx. after how long do they go to sleep mode?
Status: ExternalDependency (was: Unconfirmed)
1.  Yes the are going to sleep while running the Kiosk mode and the console
settings are set to never sleep
2.  minimal variations, but for the most part within 5-7 minutes from start
up time

Harvey
Cc: harpreet@chromium.org

Comment 5 by mlight@chromium.org, Nov 28 2016

Attempted to reproduce the problem on a sumo, running M-54, latest stable (build 8743.85.0, chrome 54.0.2840.101), enterprise-enrolled.  After auto-launching a Rise Player kiosk app, I disconnected the keyboard and mouse (to prevent any accidental inputs), then started a stopwatch.  After 1 hour and 40 minutes, there was no blank screen or sleep incidents.

Correct... their software was updated to add a keep awake extension... any
software without it will turn off
Mergedinto: 669097
Status: Duplicate (was: ExternalDependency)

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