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Issue 667098 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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OS freezes when download is completing

Reported by alvinhoc...@gmail.com, Nov 20 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.52 Safari/537.36

Steps to reproduce the problem:
1. Download a file
2. Wait for the download to complete

What is the expected behavior?

What went wrong?
When the download reaches 100%, the whole Windows OS just freezes completely.

Did this work before? N/A 

Chrome version: 55.0.2883.52  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 23.0 r0

After a forced reboot, I can see the file has been downloaded properly and doesn't have the `crdownload` file extension.
 

Comment 1 by ajha@chromium.org, Nov 21 2016

Labels: M-55
Cc: kkaluri@chromium.org
Labels: Needs-Feedback
Unable to reproduce this issue, we tested this issue on windows 10 machine with chrome version beta 55.0.2883.52. 
Observed that files are downloading correctly and when download completes OS crash not happened

Could you please try this scenario with clean profile without using any apps or extensions in your browser and let us know your observations.

Attached screen-cast for your reference
Issue 667098.mp4
3.7 MB View Download
Cc: pbomm...@chromium.org
alvinhochun@ can you please provide the link for the download which you are trying(If it's ok to share) to reproduce the issue. 
iirc one of these two files had freezed the OS:
https://dl.google.com/dl/android/aosp/bullhead-n5d91l-factory-7151a923.zip
https://dl.twrp.me/bullhead/twrp-3.0.2-2-bullhead.img

I can't really just test again on a real machine as I have work to do and it would be really bad if I ended up corrupting my drives (I already had to spend a whole day running chkdsk on my external HDD.)

I might set up a VM to test, but it will take some time.

Just in case it matters, I am running the 64-bit build of Chrome beta.
Unable to reproduce this issue, we tested this issue on windows 10 machine with chrome version beta 55.0.2883.52. 

Downloaded the files from 2 mentioned websites and no OS crash observed.

Please look into the attached screen-cast for your reference and let us know your observations
Issue 667098 - 1.mp4
7.3 MB View Download
After some testing it seem to be related to the "real-time protection" of Microsoft Security Essentials (it is the Windows 7 equivalent of Windows Defender post-Windows-7.) If I switch off the "real-time protection" I don't get any freezes.

I don't use and don't have any other antivirus software, so it is certainly not a conflict between antivirus software.
alvinhochun@ as this issue is seems to resolved from your end as per comment #6, can we close this issue?
Uh, no, I only found out that disabling "real-time protection" makes the freeze disappear, but it doesn't give any conclusions. I didn't have this issue before, so it could be either a regression of Chrome or a regression of MSE, or it could be something specific to my system.

I don't consider disabling "real-time protection" to be a solution, unless there is prove that MSE screwed up in some way.
I guess whatever you can close this as not reproducible or something. I'll just take it that MSE screwed up.
Labels: -Needs-Feedback
Status: WontFix (was: Unconfirmed)
As per comment #9 closing this issue, Please raise new issue if you come across the similar one on chrome latest versions.

Thanks!
Well, I do still get it but I don't see what I can do unless someone else can reproduce it on their setup.

Comment 12 by gik...@gmail.com, Dec 15 2016

I am having teh same issue
Windows 7 Chrome 55.0.2883.87
Turning off MSE works, 
Same File downloads fine with no freeze in Internet explorer.
Hi, this happens to me. I can reproduce using the latest Chrome (as of 2017-07-30), using Windows 7 and enabling Microsoft Security Essentials real-time scanning.
Hello, this occurs for me, also with Windows 7 and Microsoft Security Essentials. I'd provide the chrome build if my workstation weren't locked up for the next 15 minutes. Current build as of 05/23/18. Unsure if this is an issue with Chrome or MSE. 

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