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Issue 667025 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Error Loading Chrome

Reported by anand...@gmail.com, Nov 19 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET CLR 1.1.4322; .NET4.0E; rv:11.0) like Gecko

Steps to reproduce the problem:
1. Don't know
2. 
3. 

What is the expected behavior?

What went wrong?
When ever I install chrome it crashes

Crashed report ID: crashes

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: <Copy from: 'about:version'>  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:
 
Untitled.jpg
65.5 KB View Download

Comment 1 by ajha@chromium.org, Nov 21 2016

Labels: Needs-Feedback
Could you please attach any crash id from chrome://crashes where you are seeing this issue?

Comment 2 by anand...@gmail.com, Nov 21 2016

No I don't see any crash ID.
The issue is same as per my previous attachment.

Comment 3 by ajha@chromium.org, Nov 22 2016

Labels: -Needs-Feedback M-54

Comment 4 by anand...@gmail.com, Nov 22 2016

What Feedback?

Comment 5 by hdodda@chromium.org, Nov 23 2016

Cc: hdodda@chromium.org
Labels: Needs-Feedback
@anand.jv --Could you please update chrome version and check if "Automatically send usage statistics and crash reports to Google " checkbox is checked under "privacy" in chrome://settings/. Also, please check with the fresh install of chrome , whether issue persists.
             

Thanks !
Hello there,

Make sure you are installing Chrome from http://google.com/chrome and, since you cannot open Chrome, that there are no programs on your computer blocking you from opening it.

– brxxn :)

Comment 7 Deleted

Components: UI
Could you please try the below if it could help resolve the issue.
1) Uninstall chrome
2) Delete the Chrome profile by navigating to below similar path on your windows System
C:\users\<user_name>\AppData\Local\
3) Delete the Google Folder completely
4) Fresh install Chrome from  https://www.google.com/chrome/

Comment 9 by ajha@chromium.org, Jan 30 2017

Labels: -Needs-Feedback
Status: WontFix (was: Unconfirmed)
Closing the issue as there is no user update on this. 

anand.jv@: Request you to refer to C#6 & C#8 and file a new issue and  if this is still seen on the latest stable(56.0.2924.76).   

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