Error Loading Chrome
Reported by
anand...@gmail.com,
Nov 19 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET CLR 1.1.4322; .NET4.0E; rv:11.0) like Gecko Steps to reproduce the problem: 1. Don't know 2. 3. What is the expected behavior? What went wrong? When ever I install chrome it crashes Crashed report ID: crashes How much crashed? Whole browser Is it a problem with a plugin? N/A Did this work before? N/A Chrome version: <Copy from: 'about:version'> Channel: n/a OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version:
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Nov 21 2016
No I don't see any crash ID. The issue is same as per my previous attachment.
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Nov 22 2016
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Nov 22 2016
What Feedback?
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Nov 23 2016
@anand.jv --Could you please update chrome version and check if "Automatically send usage statistics and crash reports to Google " checkbox is checked under "privacy" in chrome://settings/. Also, please check with the fresh install of chrome , whether issue persists.
Thanks !
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Nov 24 2016
Hello there, Make sure you are installing Chrome from http://google.com/chrome and, since you cannot open Chrome, that there are no programs on your computer blocking you from opening it. – brxxn :)
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Nov 24 2016
Could you please try the below if it could help resolve the issue. 1) Uninstall chrome 2) Delete the Chrome profile by navigating to below similar path on your windows System C:\users\<user_name>\AppData\Local\ 3) Delete the Google Folder completely 4) Fresh install Chrome from https://www.google.com/chrome/
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Jan 30 2017
Closing the issue as there is no user update on this. anand.jv@: Request you to refer to C#6 & C#8 and file a new issue and if this is still seen on the latest stable(56.0.2924.76). |
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Comment 1 by ajha@chromium.org
, Nov 21 2016