New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 664223 link

Starred by 3 users
Status: WontFix
Owner: ----
Closed: Yesterday
Cc:
gov...@chromium.org
█ ericde@chromium.org
lafo...@chromium.org
markdavidscott@google.com
pbomm...@chromium.org
jecl...@adobe.com
dalecur...@chromium.org
█ smori...@adobe.com
█ vadimgo@chromium.org
adobe-flash@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



Sign in to add a comment

Playstation Vue is choppy/freezing on Chrome

Project Member Reported by mfo...@chromium.org, Nov 10 2016 
Version: TBD
OS: TBD

Playstation Vue, an OTT streaming service, recently launched Web support [1].  vadimgo@ reports performance is fine on Edge but horrible in Chrome.

What steps will reproduce the problem?
(1) Subscribe to Vue at the URL below
(2) Stream in Chrome

What is the expected result?
Video is smooth and watchable like Edge.

What happens instead?
(3) "Slideshow" video (very slow frame rate)

Vadim, can you provide platform/version details and possibly a movie of the performance comparison?

Mark, can you triage this accordingly?

[1] https://vue.playstation.com/watch/

Comment 1 by markdavidscott@google.com, Nov 10 2016

Cc: dalecur...@chromium.org
Owner: yini...@chromium.org
I suspect that the Component will ensure this is picked up by the triage process, but thanks for filing the bug (and to Vadim for reporting; he mentioned to me also, very much appreciated).

Since we'll need to reproduce internally to look at this in any detail anyways, perhaps Yining can help to see if this occurs on machines others than Vadim's.  I'll also see if I can compare on my home Win10 box.  There's a free trial available which should hopefully suffice for testing.

Comment 2 by vadimgo@chromium.org, Nov 10 2016

Cc: vadimgo@chromium.org
Windows 10, Chrome 54. Will provide comparison video today.

Comment 3 by dalecur...@chromium.org, Nov 10 2016 

What does chrome://media-internals say when streaming? If you use canary to test there should be a copy players button.

Comment 4 by dalecur...@chromium.org, Nov 10 2016

Cc: lafo...@chromium.org ericde@chromium.org
Components: Internals>Plugins>Flash
+flash folk per e-mail discussion with sony; this isn't HTML5.

Comment 5 by lafo...@chromium.org, Nov 10 2016

Cc: adobe-flash@chromium.org jecl...@adobe.com smori...@adobe.com
Adding some Adobe folks.

Comment 6 by manoranj...@chromium.org, Nov 11 2016

Cc: gov...@chromium.org

Comment 7 by jecl...@adobe.com, Nov 11 2016 

I've opened this as FLASH-4186727 and will let Primetime know.

Comment 8 by kc2ch...@gmail.com, Nov 15 2016 

Hi, I am from engineering in Primetime.  We have trouble to reproduce the problem because login information is missing.  We tried to go through the steps to create a new account.  But after that, we only see a page where we can click and pay for more subscriptions.  Can you provide more details on which stream/video to play, and whether there is any test account we can use for testing?

Comment 9 by gov...@chromium.org, Nov 15 2016

Cc: pbomm...@chromium.org

Comment 10 by kc2ch...@gmail.com, Nov 15 2016 

And it is not clear to me which Flash Player version is using.  Is this an injection which doesn't happen with an earlier version of the Flash Player?

Comment 11 by yini...@chromium.org, Nov 16 2016

Components: -Internals>Media>Video
Owner: ----
As per c#4, this is flash but not html5. I'll remove video component and myself as owner.

Comment 12 by ellyjo...@chromium.org, Yesterday (40 hours ago)

Status: WontFix (was: Untriaged)
Mac triage: WontFix - this bug has needed user input for years and not received it.
►

Sign in to add a comment