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Issue 664029 link

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Issue metadata

Status: Fixed
Owner:
Last visit > 30 days ago
Closed: Nov 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug-Regression



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Print-Preview displays blank grey screen

Project Member Reported by brajkumar@chromium.org, Nov 10 2016

Issue description

Version: 56.0.2915.0 Dev
OS: Windows-10

What steps will reproduce the problem?
(1) Open any webpage
(2) Press Ctr+P

What is the expected result?
Print preview should be displayed

What happens instead?
Print preview goes grey

Please use labels and text to provide additional information.

Able to see print preview once minimizing the screen

 
Cc: manoranj...@chromium.org gov...@chromium.org tkonch...@chromium.org nyerramilli@chromium.org ligim...@chromium.org bustamante@chromium.org
Labels: M-56 ReleaseBlock-Dev
Owner: tsepez@chromium.org
Status: Assigned (was: Untriaged)
Note: 
------
This issue is seen on Windows-10 High Dpi, specific to below attached GPU info

Bisect information:
--------------------
Good build: 56.0.2914.0
Bad build: 56.0.2915.0

Unable to invoke bad builds during python tool bisect, so providing manual change log below.

CL as per omahaproxy:
------------------------
https://chromium.googlesource.com/chromium/src/+log/56.0.2914.0..56.0.2915.0?pretty=fuller&n=10000

From the above Cl suspecting the below change
https://pdfium.googlesource.com/pdfium.git/+/6173c9d2a3ce717b1ea3bfa12d6d403ee6a543a6

tsepez@ -  Could you please check whether this is caused with respect to your change, if not please help us in assigning it to the right owner.

ActualBehavior.mp4
2.0 MB View Download
Dell M3800 GPU Details.txt
90.6 KB View Download
Components: UI>HighDPI

Comment 3 by tsepez@chromium.org, Nov 10 2016

Status: Started (was: Assigned)
Labels: -ReleaseBlock-Dev ReleaseBlock-Stable
This issue is GPU specific, hence not a RBD.

Comment 5 by tsepez@chromium.org, Nov 10 2016

Cc: thestig@chromium.org
Owner: dsinclair@chromium.org
Seems unlikely to be the cause given the platform-specific nature of the symptoms.  I can't repro on linux.

Dan, Lei, can we find someone with an appropriate build to bisect this?
Labels: Needs-Bisect
I don't have access to a HighDPI windows machine, so I can't bisect further.
brajkumar: Can you do a "per-revision" bisect to get a narrower regression range?
Labels: -Needs-Bisect Needs-Feedback
Unable to perform per-revision bisect on high-DP monitor for windows on Dell precision M3800. Observing crash when chrome build invokes and unable to proceed further. 

Moreover this issue is not seen on chrome latest canary #56.0.2919.0. In this case could any one please confirm can we close this bug?

Thanks!
Status: Fixed (was: Started)
Sounds like it's fixed.
Labels: Merge-TBD
[Auto-generated comment by a script] We noticed that this issue is targeted for M-56; it appears the fix may have landed after branch point, meaning a merge might be required. Please confirm if a merge is required here - if so add Merge-Request-56 label, otherwise remove Merge-TBD label. Thanks.
Owner: brajkumar@chromium.org
brajkumar@ can you please test this with a beta build to see if we need to find the CL to merge into M56?
Labels: -Needs-Feedback
Confirmed this issue is not reproducible on Windows-10 using chrome latest M56-56.0.2924.0. Observed print preview is displayed as expected with no issues.

Thanks!
Labels: -Merge-TBD
Project Member

Comment 14 by sheriffbot@chromium.org, Dec 16 2016

Labels: Merge-Review-56 Hotlist-Merge-Review
This bug requires manual review: No test file found in commits.
Please contact the milestone owner if you have questions.
Owners: amineer@(clank), cmasso@(bling), gkihumba@(cros), bustamante@(desktop)

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Project Member

Comment 15 by sheriffbot@chromium.org, Dec 16 2016

This bug requires manual review: No test file found in commits.
Please contact the milestone owner if you have questions.
Owners: amineer@(clank), cmasso@(bling), gkihumba@(cros), bustamante@(desktop)

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 16 by dimu@google.com, Dec 16 2016

Labels: -Merge-Review-56 -Hotlist-Merge-Review
[Automated comment] removing mislabelled Merge-Review-56, Hotlist-Merge-Review

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