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Issue 663955 link

Starred by 2 users
Status: WontFix
Owner:
joedow@chromium.org
Closed: Mar 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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[Windows][Host] Failure to connect with 0x0 desktop size (result is a whitescreen on the client)

Project Member Reported by joedow@chromium.org, Nov 10 2016 
Reported by one user, this is a failure to connect when using curtain mode.   It was observed on M52 and M55 on Windows 10 with a high resolution monitor.

One other interesting note was that when physically restarting the machine, the monitor would need to be unplugged and replugged for the display to turn on.

Client log:
client_session.js:526 Video channel ready.
client_plugin_impl.js:246 plugin: setCapabilities: [rateLimitResizeRequests sendInitialResolution touchEvents]
client_session.js:625 Connection established.
ui_mode.js:122 App mode: in-session
desktop_viewport.js:280 desktop size changed: 0x0 @ 96x96 DPI

Comment 1 by joedow@chromium.org, Nov 10 2016 

One addition is that the user has a Chromebook which connects reliably, it is only the Windows client on their latptop using the webapp which fails (the client machine also has a high resolution display (X1 carbon)).

Comment 2 by joedow@chromium.org, Dec 15 2016

Summary: [Windows][Host] Failure to connect with 0x0 desktop size (result is a whitescreen on the client) (was: [Windows][Host] Failure to connect with 0x0 desktop size)

Comment 3 by joedow@chromium.org, Jan 20 2017

Labels: -M-57 M-58
Still working on getting a repro with some additional data to help figure out what is failing here.

Comment 4 by joedow@chromium.org, Mar 15 2017

Labels: -M-58

Comment 5 by joedow@chromium.org, Mar 24 2017

Status: WontFix (was: Assigned)
We have not received additional reports of this and the original bug reporter is not able to reproduce the problem.
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