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Printing from within a Remote Desktop Session with Font Smoothing Off causes text to print incorrectly
Reported by
ch...@fireflycomputers.com,
Nov 9 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Example URL: https://en.wikipedia.org/wiki/Test Steps to reproduce the problem: 1. Open a remote desktop session to a Server OS 2. Ensure Font Smoothing is turned off within the Remote Desktop Connection Settings 3. Open a webpage in Chrome with text, like https://en.wikipedia.org/wiki/Test and print. You can even see the problems in the print preview itself. What is the expected behavior? Print preview and printed content is displayed properly What went wrong? Any time my end users try to print from chrome while connected to a remote desktop session host server without having font smoothing on, the printed text comes out overlapping, or with no spacing, or with incorrect spacing, or with incorrect characters. Does it occur on multiple sites: Yes Is it a problem with a plugin? N/A Did this work before? Yes We believe it worked in version 53, but have not yet confirmed. Does this work in other browsers? Yes Chrome version: 54.0.2840.87 Channel: stable OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 23.0 r0
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Nov 14 2016
My apologies, I should add some clarification. The remote session is opened from a Windows system, using mstsc.exe. So the session is generated within Windows 7 (for example) and connects to Server 2008R2 (for example) with the RDS Session Host role installed. This is not an issue with Chrome Remote Desktop.
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Nov 16 2016
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Nov 16 2016
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Nov 16 2016
font smoothing can be turned off by opening a remote desktop connection, and editing the section labeled 'experience' prior to connecting to the server.
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Nov 17 2016
We should probably ignore the font smoothing setting when printing.
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Nov 17 2016
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Nov 20 2017
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 20 2017
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Nov 21
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 21
I'm not sure I understand this bug. Can someone attach a bad PDF generated by printint to the "Save as PDF" target?
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Nov 22
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Nov 30
The NextAction date has arrived: 2018-11-30
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Dec 3
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Yesterday
(35 hours ago)
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Yesterday
(34 hours ago)
Bug reporter: (or anyone else that can reproduce this issue) Can you reply to comment 11?
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Yesterday
(32 hours ago)
Issue no longer exists, appears to have been resolved at some point in the past 26 months.
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Yesterday
(32 hours ago)
Thanks for the update!
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Yesterday
(30 hours ago)
FWIW, this may be bug 659604 . |
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Comment 1 by rtoy@chromium.org
, Nov 9 2016Labels: Needs-Feedback