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Issue 663572 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: Nov 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Bug



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libwebviewchromium.so crashes on Android 4.4.4 with Cordova app on Note4/Droid MAXX

Reported by d...@cellartracker.com, Nov 9 2016

Issue description

Steps to reproduce the problem:
Start with a Galaxy Note 4 (or Droid MAXX) running Android 4.4.4.

1. Install CellarTracker app (com.cellartracker.app)
2. Login using test credentials (email me for details) or create an account
3. Switch tab to MY CELLAR
4. Tap "Add to My Cellar" button

Note: you need to hit the "Add to My Cellar" button as quickly as possible for it to repro. You may need to login first, change the home page tab, and then exit the app. Restart it and then you'll be able to tap the button immediately after startup.

These steps are reported by one of our users hitting the bug. I am unable to find a comparable device to test with.

What is the expected behavior?
It should go to an Add to My Cellar screen in the app.

What went wrong?
The app crashes. Here is the crash report from Google Play; there are multiple in case this one is not helpful. This stack report is from a Galaxy Note 4.

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Build fingerprint: 'samsung/trltetmo/trltetmo:4.4.4/KTU84P/N910TUVU1ANK4:user/release-keys'
Revision: '12'
pid: 31539, tid: 31574, name: Chrome_InProcRe  >>> com.cellartracker.app <<<
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0000007c
    r0 00000000  r1 7671c797  r2 7f51b640  r3 7f56f1d0
    r4 7a7a8880  r5 7f51b640  r6 00000001  r7 00000001
    r8 7a7a88b0  r9 7943794c  sl 794378b8  fp 00000000
    ip 7791bf34  sp 79dc8b58  lr 76bf62cb  pc 76bf658e  cpsr 600d0030
    d0  000001a9000001a8  d1  000001ab000001aa
    d2  000001ad000001ac  d3  000001af000001ae
    d4  4083380000000000  d5  c1e0000000000000
    d6  00000000ffc00000  d7  40e0000000000000
    d8  0000000000000000  d9  0000000000000000
    d10 0000000000000000  d11 0000000000000000
    d12 0000000000000000  d13 0000000000000000
    d14 0000000000000000  d15 0000000000000000
    d16 69615020646f6f46  d17 67615420676e6972
    d18 68742d656761702d  d19 697520612d656d65
    d20 65682d656761702d  d21 7869662d72656461
    d22 61702d6975206465  d23 76697463612d6567
    d24 0000000000000000  d25 0000000000000000
    d26 3f9af286c0000000  d27 bf9af286c0000000
    d28 0000000000000000  d29 0000000000000000
    d30 0000000000000000  d31 0000000000000000
    scr 8a000013

backtrace:
    #00  pc 006f158e  /system/lib/libwebviewchromium.so
    #01  pc 00c6ea6f  /system/lib/libwebviewchromium.so
    #02  pc 00c6d043  /system/lib/libwebviewchromium.so
    #03  pc 001b0d21  /system/lib/libwebviewchromium.so
    #04  pc 001b17b1  /system/lib/libwebviewchromium.so
    #05  pc 001b190f  /system/lib/libwebviewchromium.so
    #06  pc 001b1a23  /system/lib/libwebviewchromium.so
    #07  pc 001b1055  /system/lib/libwebviewchromium.so
    #08  pc 001b5d5f  /system/lib/libwebviewchromium.so
    #09  pc 001b070f  /system/lib/libwebviewchromium.so
    #10  pc 001be30d  /system/lib/libwebviewchromium.so
    #11  pc 001bbfe7  /system/lib/libwebviewchromium.so
    #12  pc 0000d2a0  /system/lib/libc.so (__thread_entry+72)
    #13  pc 0000d438  /system/lib/libc.so (pthread_create+240)

code around pc:
    76bf656c 6a996803 28104788 db04d003 28013863  
    76bf657c 2001d801 2000bd08 b570bd08 f7ff4605  
    76bf658c 6fc6ffb3 4630b13e f7f968a9 b178f8b3  
    76bf659c d1002801 682be00c f8d34628 47881270  
    76bf65ac b1364604 68a94630 f7f94622 e000fa7e  
    76bf65bc 46204604 b508bd70 f8d36803 47881104  
    76bf65cc 42501e42 bd084150 4604b510 6f996803  
    76bf65dc b9304788 6f426820 47904620 2002b908  
    76bf65ec 2000bd10 b510bd10 6a034604 d1022b02  
    76bf65fc ffc3f7ff 6a206220 42511e42 0002eb51  
    76bf660c b510bd10 68034604 1090f8d3 b1084788  
    76bf661c bd102001 f8d06820 46202094 28004790  
    76bf662c 6823d1f6 6a994620 28504788 6820d0f0  
    76bf663c 2098f8d0 47904620 0000bd10 6803b510  
    76bf664c 119cf8d3 49074788 46044479 fad3f4cf  
    76bf665c 4905b930 44794620 4010e8bd bacbf4cf  

code around lr:
    76bf62a8 b0082001 b510bd10 b1204604 69996803  
    76bf62b8 b9384788 bd10e000 46206823 11d4f8d3  
    76bf62c8 e7f14788 f8d06820 46202214 bd104790  
    76bf62d8 aa05b5f0 1b2eca34 42b71ad7 428bdd08  
    76bf62e8 460bbfb8 42911999 ebc6bfcc 460a0302  
    76bf62f8 0c03ebc0 45a41a16 42aedb01 42aedd07  
    76bf6308 1b50dd01 45a4bdf0 ebc4bfb8 bdf00003  
    76bf6318 6803b508 11d8f8d3 b1184788 f8d36803  
    76bf6328 47881258 b513bd08 f8d36803 4788121c  
    76bf6338 b1704604 46682100 fb74f515 21016820  
    76bf6348 216cf8d0 47904620 f5154668 2001fb41  
    76bf6358 bd1ce7ff 6803b508 1214f8d3 b1284788  
    76bf6368 00b4f8d0 4008e8bd be16f0af 7e02bd08  
    76bf6378 b91ab508 f8d16801 479831e4 b538bd08  
    76bf6388 680b460d 46284604 47886a99 d01c2846  
    76bf6398 283ddc0d dc07d02a d024282d 2809dc29  

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: 33.0.0.0  Channel: n/a
OS Version: 4.4.4
Flash Version: 

I realize this is an old version of Chromium, but if you could figure out what's happening from the stack, I'd love to find a workaround in the app or on the device so it doesn't crash.
 
Labels: Stability-Sheriff-Android

Comment 2 by qin...@chromium.org, Nov 10 2016

Cc: boliu@chromium.org
Owner: sgu...@chromium.org

Comment 3 by boliu@chromium.org, Nov 14 2016

Labels: -Stability-Sheriff-Android
Status: WontFix (was: Unconfirmed)
Webview on 4.4 and prior to that are part of the system and cannot be updated. Since this is a samsung device, I don't think we can even symbolize the stack. So can't do much to help here unfortunately
OK. Any suggestions on how to investigate further? Is there a way to get Samsung to symbolize the stack?

Comment 5 by boliu@chromium.org, Nov 14 2016

..ask samsung?

or you can try reproducing the crash on a L or newer device, with a recent version of webview (m54 is stable currently), and if it still crashes, then we can gather more data and take a look

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