Update error, and extensions don't show
Reported by
brinke@outlook.com,
Nov 8 2016
|
|||
Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.87 Safari/537.36 Steps to reproduce the problem: download and run browser What is the expected behavior? that it will not do this What went wrong? see image Did this work before? N/A Chrome version: 54.0.2840.87 Channel: canary OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 23.0 r0
,
Nov 11 2016
Screen shot Attachment.
,
Nov 11 2016
0x800700c1 is ERROR_BAD_EXE_FORMAT. It likely means that Google Update's COM registration is somehow broken. Please open up a cmd prompt then: > cd %LOCALAPPDATA%\Google\Update > dir You'll see one directory in there that is Google Update's version (e.g., "1.3.30.0" or somesuch). Change into that directory: > cd 1.3.30.0 <-- use the actual number you find Then run the following command to force Google Update to re-register itself: > GoogleUpdate.exe /regserver Now restart Chrome and try chrome://help again. If this doesn't help, please reply with the actual version # you find in the Google\Update directory.
,
Nov 11 2016
+1 to what Greg said. GoogleUpdate.exe /regserver should be the first step. In the past, we have seen this when the 64-bit proxy/stub for the GoogleUpdate COM server has not been registered. psmachine_64.dll or psuser_64.dll respectively for ProgramFiles or User installation respectively.
,
Apr 4 2017
Hi. Have you been able to get Chrome updating again? If all else fails, you can try reinstalling canary from https://www.google.com/chrome/browser/canary.html?platform=win64.
,
Apr 4 2018
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
|||
►
Sign in to add a comment |
|||
Comment 1 by rbasuvula@chromium.org
, Nov 11 2016Components: Internals>Installer
Labels: Needs-Feedback