Random Reboots
Reported by
cook.pet...@gmail.com,
Nov 6 2016
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Issue descriptionChrome Version : Google Chrome 53.0.2785.154 (Official Build) (64-bit) Revision 68e8c5d67607d49682565ae2dbb6e1b2103553bc-refs/branch-heads/2785@{#944} Platform 8530.96.0 (Official Build) stable-channel swanky Blink 537.36 (@68e8c5d67607d49682565ae2dbb6e1b2103553bc) JavaScript V8 5.3.332.47 Flash 23.0.0.162-r1 User Agent Mozilla/5.0 (X11; CrOS x86_64 8530.96.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.154 Safari/537.36 Command Line /opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=23.0.0.162-r1 --ppapi-flash-args=enable_hw_video_decode=1 --ui-prioritize-in-gpu-process --use-gl=egl --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --max-unused-resource-memory-usage-percentage=5 --login-profile=user --has-chromeos-keyboard --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --enable-prefixed-encrypted-media --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --vmodule=screen_locker=2,webui_screen_locker=2,lock_state_controller=2,webui_login_view=2,power_button_observer=2,*ui/display/chromeos*=1,*ash/display*=1,*ui/ozone*=1,*zygote*=1,*plugin*=2,*chromeos/login/*=1 --login-manager --first-exec-after-boot Executable Path /opt/google/chrome/chrome Profile Path /home/chronos/u-b9c11ba5b7addc3a21e63f1f9c3d51fcafd8f1d0 Variations 6a89113b-a7aa8ed 6345b824-3d47f4f4 3095aa95-3f4a17df 7c1bc906-f55a7974 ba3f87da-ca7d8d80 f049a919-3f4a17df 31362330-ca7d8d80 f15c1c09-ca7d8d80 db19c37b-4ad60575 811bc6bc-d93a0620 9e5c75f1-c16ec2e6 6b121ae7-ca7d8d80 f5dd6118-2f5721af f79cb77b-3d47f4f4 b7786474-d93a0620 74df3f1-803f8fc4 868bda90-ca7d8d80 4ea303a6-18d729f 9736de91-ca7d8d80 dbffab5d-ca7d8d80 3ac60855-486e2a9c f296190c-4c073154 4442aae2-6e597ede ed1d377-e1cc0f14 75f0f0a0-e1cc0f14 e2b18481-e1cc0f14 e7e71889-4ad60575 828a5926-ca7d8d80 URLs (if applicable) : None Other browsers tested: None Add OK or FAIL, along with the version, after other browsers where you have tested this issue: Safari: Firefox: IE: What steps will reproduce the problem? None; has been randomly rebooting for ~6 months; I had nothing open this time except Keep; I was in the middle of typing What is the expected result? No reboot What happens instead? Reboot Please provide any additional information below. Attach a screenshot if possible. I ran most log files through the Analyzer and no issues were found. However, when I ran the attached log file through Analyzer it said, "NOTREACHED()" - "This always constitutes a coding error." and it asked me to report the bug. I'm including messages.txt in case that helps. I can provide other log files as needed.
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Nov 9 2016
Reporter@ - Could you please check this issue using chrome stable #54.0.2840.87 by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Thanks...!!
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Nov 9 2016
The issue is random. Happens a couple days in a row and then not for a few weeks. Thus, I could not be without my apps for that long. When this first happened I turned off every extension, including Google extensions for Keep, Play, etc., but shortly later the issue occurred. I have installed a recovery image since I posted the bug. Sorry if that causes any hardship with figuring out the bug. I will report back if I still encounter the issue with the new image.
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Nov 17 2016
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Dec 28 2016
Reporter@ - Could you please upgrade chrome to latest chrome stable #55.0.2883.87 and observe if any random reboots happen. Try this by creating a new profile without any apps and extensions and please let us know if the issue still persist or not. Thanks...!!
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Dec 28 2016
I'm using chrome Version 55.0.2883.103 (64-bit). Do you want me to go back to .87 version? Please see my comment from Nov 9: the issue is random, happening maybe every couple days to weeks. Sorry, I cannot be without my apps that long as I use them almost daily. However, I will create a new profile w/ no apps and extensions and use it when I can. I'll report back if I get a reboot.
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Jan 5 2017
Thank you for providing more feedback. Adding requester "krajshree@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 6 2017
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Jan 13 2017
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Jan 19 2017
cook.peter.a@ is this still happening in version 55? If so can you look at chrome://crashes and paste the crash IDs here?
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Jan 19 2017
I think it happened once, but not positive. I didn't have crash reporting turned on. I have now turned it on and will post the IDs when/if it happens again.
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Jan 27 2017
Thank you for providing more feedback. Adding requester "abodenha@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 31 2017
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Mar 13 2017
Cleaning up sheriffbot label "Needs-Review" label as a part of modified "Needs-Feedback" sheriffbot rule. [ref bug for cleanup 684919]
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Apr 4 2017
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Comment 1 by cook.pet...@gmail.com
, Nov 6 20161.2 MB
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