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Issue 662671 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Dec 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Printing garbled when printing from VDI (Terminal Server) with ClearType disabled

Reported by bjacque...@gmail.com, Nov 5 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.87 Safari/537.36

Steps to reproduce the problem:
Using Chrome from Terminal Server session with ClearType disabled (default behavior).
1. Navigate to this sample public URL http://www.jacqueson.com/catalogue-ete-2016/vietnam-cambodge_ikD6896.htm
2. Launch the print dialog (via CTRL+P or selecting "Print..." in the menu)

What is the expected behavior?

What went wrong?
The text is garbled; some letters are printed on top of the others, like if font kerning and tracking directives were incorrectly processed. Either the web page text or even the header/footer text. (look for exemple to the URL in the footer, or to the work "NOVEMBRE" on each date section in the page text).
The attached PDF file is a scan from another document issued by one of our applications where the problem is far more visible. From our research we found that the problem happens on any kind of websites but not on every webpage. It disappears when activating ClearType although there seems to subsist a problem printing some characters (mostly figures) using webfonts.
None of these problems exists on a standard desktop.

Did this work before? Yes Unfortunately I don't have version number but  days 10-14 days ago it worked perfectly.

Chrome version: 54.0.2840.87  Channel: stable
OS Version: Server 2012
Flash Version: Shockwave Flash 23.0 r0
 
impression Protos.pdf
420 KB Download
Components: Internals>Printing
Labels: Needs-Feedback
Does this problem only happen in Terminal Server or Remote Desktop sessions? Can you try Google Chrome Canary and see if the bug has been fixed there? This might be  bug 659604 .
Project Member

Comment 2 by sheriffbot@chromium.org, Dec 8 2016

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from reporter "bjacqueson@gmail.com", so archiving this. Please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: rbpotter@chromium.org

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