Matricial Printer Don't work well
Reported by
fabrici...@gmail.com,
Nov 3 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Steps to reproduce the problem: 1. Print any page by using "Print" Option (Ctrl+P) 2. The characters are illegible when use Epson LX350+ Printer 3. What is the expected behavior? What went wrong? The characters are illegible, this problem don't appear on FF or a older Chrome Version Did this work before? Yes 53.0.2785.116 Chrome version: 54.0.2840.71 Channel: n/a OS Version: 6.3 Flash Version: Shockwave Flash 23.0 r0
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Nov 4 2016
I suspect this is a dup of bug 658606 . fabriciovt@, can you try to add flag "--disable-gdi-text-printing" when launching chrome to see whether it helps? See https://www.chromium.org/for-testers/command-line-flags on how to use flags.
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Nov 4 2016
Here I attach a image of the problem... I'll try with flags soon
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Nov 4 2016
Can you let us know what exact printer driver you are using for the Epson printer? I'm imagining the expected print out has text that are not squished together.
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Nov 4 2016
That's right, print preview shows the text with the correct separation between letters... Driver: https://download.epson-biz.com/modules/dot/index.php?page=prod&pcat=1&pid=9 Temporaly solution (If anybody has the same problem), I'm using CSS-Property "letter-spacing", to give it more separation...
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Nov 4 2016
And if you don't have the letter-spacing workaround on the webpage, if you use "Save As PDF" as the destination, does the output PDF look correct? So does the suggestion in comment 2 help? Be sure to quit Chrome completely before restarting it with the command line switch.
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Nov 4 2016
This issue was on my customers CRM System, so, now I can't test the suggestion in comment 2... Yes, on PDF, MS Word, Excel works well, on Firefox works fine as well
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Nov 4 2016
If you can find out, that would be great. Otherwise we'll cross our fingers and hope that's the issue. In which case, the next Chrome stable update will effectively apply the command lien switch by default.
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Nov 12 2016
Thank you for providing more feedback. Adding requester "weili@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Nov 14 2016
Looping in Printing TE as we do not have that printer model to test at at our end.
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Dec 14 2016
fabriciovt@, chrome 55 has been released for a while, could you pls check whether the problem is fixed? thanks.
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Dec 14 2016
Yes,the problem was fixed on the last version Thanks
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Dec 14 2016
thanks for the quick confirmation, fabriciovt@!
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Apr 3 2017
Hi bug reporter. I think this bug got resolved when we turned off GDI Text Printing for bug 658606 . We fixed some of our other printing issues, and we would like to turn GDI Text Printing back on to reduce the size of print jobs. However, we don't have a dot matrix printer to test with, so we are wondering if you can install Google Chrome Canary and see if this bug happens with Canary or not.
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Jul 20 2017
Hello, I've been reported by a customer that the latest version of Chrome came with a similar problem... Please could you check that? Command line flags doesn't work for this case. Thanks
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Dec 21 2017
re: comment 15 - Can you open new bug report(s) for Chrome printing issues you are having? We never turned GDI Text Printing back on, so this isn't your problem. |
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Comment 1 by rbasuvula@chromium.org
, Nov 4 2016Components: Internals>Printing